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Extra Space Storage
- Self Storage
- Ventura, CA
About this business
Location details
375 S Laurel St, Ventura, CA, 93001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 8:00 p.m. | |
| Tue | 06:00 a.m. to 8:00 p.m. | |
| Wed | 06:00 a.m. to 8:00 p.m. | |
| Thu | 06:00 a.m. to 8:00 p.m. | |
| Fri | 06:00 a.m. to 8:00 p.m. | |
| Sat | 06:00 a.m. to 8:00 p.m. | |
| Sun | 06:00 a.m. to 8:00 p.m. |
This is a great location, very clean and tidy, lots of security. David Mena, was SUPER helpful, very bubbly personality and made signing up effortless. I love when companies are up-to-date with technology and apps that make things like moving easier. This process was a breeze, thanks David.
Business response:
Thank you for your review, Stacey! Providing renters with clean and secure facilities with helpful and friendly staff is our top priority. We're glad we were able to meet your storage needs and that David was great to work with! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Super professional staff. Unit was easily accessible.
Business response:
Hi, Rob ! Thanks for the positive review, it means a lot to our team. Please call (805) 648-2251 if you have any questions about your rental.
I've used Extra Space Storage the last 2 years and would highly recommend! The spaces were clean and the Bluetooth gate entry was a nice plus. Dominique was very helpful anytime I had any issues and she made my checkout super easy. Excellent customer service from her. I'll definitely be using them if I need any future storage needs.
Business response:
Hi Kevin, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! It's great to hear that Dominique made your check out experience easy! If you need anything in the future, feel free to stop by or call us at 888-storage.
Fast, friendly service -Set the whole thing up over the phone in less than 5 minutes. They left a free lock inside the unit for me. I also noticed the facility is really clean & i felt safe. I rented the smallest available unit 5 X 5 so i did not get the first month free, other than that my experience was first rate!
Business response:
Hi Carla - Thank you for taking time to leave us feedback on your experience at our Laurel Street location. Please call us at 888-storage if you have any questions on your account.
The staff was awesome and closing out my unit was a snap. They really made things easy. The place was clean and the grounds tidy. If they were about 25% cheaper I would have given them 5 stars.
Business response:
Thank you for the kind words, Cristina. We're glad our team made things easy. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (805) 648-2251 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.
Good people and a super clean and safe facility. I was injured during my move and was barely able to walk and hanging by a thread to my sanity. any to my surprise, my new home had unfinished open drywall when I arrived and I needed storage. I did my application online on Saturday late night. I still needed help and thank goodness for Dominique. She is ia young professional and top shelf quality in customer service and knowledge. We woke her up at the crack of dawn on her day off and tore her out of bed and she still ha... read more
Business response:
Hi Lisa. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dominique! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.
If you need to store your belonging to the storage facility, you have to choose the RIGHT FACILITY like I did. This Extra Space Storage in this location is very CLEAN, SECURE facility has 24 hours video surveillance, an onsite manager, and electronic gate access. Very easy to drive up to access unit, which allowed me to pull my SUV next to unit to unload and load without hassle. Dominique is friendly, professional. She helped me during move out process and she will help you to find the storage solution for your needs.
Had an easy transaction with extra space storage. I was able to do everything via phone. Quick and easy. Thanks to Daniel for all the help in getting set-up.
Business response:
Thank you for the excellent rating, Cesar! We're happy Daniel was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!
I just can't say enough good things about the service and personal attention that I have received over the past few years at the Laurel location. There was a time that I was having financial difficulties and Vicky in the office, worked with me, within the guidelines, and helped me find a way to keep my storage from having to lose it. Not only do you get personal attention, but you get a smile, a wonderful greeting, and I always feel like a friend that has been gone too long to come and visit. I highly recommend this location... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,039 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.