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375 S Laurel St, Ventura, CA, 93001, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 06:00 a.m. to 8:00 p.m. | |
Tue | 06:00 a.m. to 8:00 p.m. | |
Wed | 06:00 a.m. to 8:00 p.m. | |
Thu | 06:00 a.m. to 8:00 p.m. | |
Fri | 06:00 a.m. to 8:00 p.m. | |
Sat | 06:00 a.m. to 8:00 p.m. | |
Sun | 06:00 a.m. to 8:00 p.m. |
David was so helpful! I would recommend this facility greatly. David made me feel comfortable and was flexible with meeting everything I needed from them to move. thank you
Business response:
Thank you for the kind remarks, Dawn. We're thrilled you had a positive experience renting with David! We do our best to provide high-quality, affordable spaces for our customer's belongings.
david gave exceptional customer service I was very satisfied with service received
Business response:
Thank you for the review, Jenny! We pride ourselves on having a friendly, accommodating staff and are so happy David was able to assist you! Stop by our office or give us a call at 888-storage if you need anything in the future!
the customer service was out of this world!!!!!!! love the place plus it is so clean
Business response:
Thank you for the kind words, Naitivah! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!
Easy fast and great customer service.
Business response:
Thank you for the kind words, Nathan! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage!
Great customer service and I loved that I was able to do everything over the phone, they text me my unit # and gate code and I had a brand new lock waiting for me in the unit. I highly recommend extra space storage!
Business response:
Thank you for the kind words, Keli! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage!
Worst storage experience I have ever had. They use blowers and pressure washers to clean, forcing dirt and water into the units, allowing mold to grow. And the rat problem...rat poop throught my belongings, they chewed up and built nests in my belongings. I would highly recommend avoiding this spot, if you want to keep the belongings you store.
Business response:
We are concerned to hear about the mold and rat issues you experienced. Please call us at (805) 648-2251 to discuss this immediately.
Staff is great. Place is so overrun with vermin. I have two units, one on each side, obviously zero food. Rat scat on everything. TWICE dead rats in front.
Business response:
Hi Joanie, thank you for your feedback. We're sorry to hear about your experience. All of our facilities are treated for pests and rodents on a regular basis with Ecolab, our dedicated pest control experts. If you have questions about this, we're here to help and can be reached at (805) 648-2251.
clean and safe. however if you had direct payments set up you should keep an eye on your bank statement after signing up for direct payment " this will save you 5 dollars a month ".without notice my rent was increased 50% .$80.00 per month. I am no longer at Extra Space. SCAMERS
Business response:
Hi Adam, we're sorry to hear you were unhappy with your rate. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
Extra Space Storage has a 4.9 star rating with 973 reviews.
Extra Space Storage is open now. It will close at 8:00 p.m.