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Extra Space Storage

4.8

About this business

Location details

3091 Oceanside Blvd, Oceanside, CA, 92054, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,721 reviews
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Veronica M.'s profile image
Veronica M. 
rating
11 years ago

Went in today to rent a storage space and Carrie H. Was the lady who helped me!! Super friendly and super fast!!! She is such a professional and was Awesome!!! I would DEFINATELY recommend this place, moving is never a good time but with wonderful and friendly people like Carrie.. It makes the experience A LOT BETTER!!! Thank you!! 

Ted V.'s profile image
Ted V. 
rating
11 years ago

I needed to rent an RV parking space. I was pleasantly surprised with the price for the spot. The staff was very friendly and efficient, gave me a quick tour to inspect the space, and the paperwork was completed with no pressure to but extras. The only downside with this particular location is the entry/egress from the location is on a very steep grade, a challenge for long trailers of very long RV's. 

Jeff S.'s profile image
Jeff S. 
rating
11 years ago

I rented a storage unit at Extra Space Storage a few weeks ago. My experience with their staff and the facility was great. David was very helpful in showing me around, offering me a storage unit that was ground level that I could pull the truck up to and just unload right into my unit. I got my first month free and am paying a competitive rate for a huge unit. They even offered me use of their truck for short hauls and all I had to do was buy the fuel. I would definitely use them again and will refer my friends there. :) 

Jay B.'s profile image
Jay B. 
rating
11 years ago

Very friendly, easy transaction to make, free truck usage .... 

Violet G.'s profile image
Violet G. 
rating
11 years ago

I just read a review about how no one help this person, however, employees are insured for certain things and one of them is NOT to help people move their items. She should have had someone come with her to help. I found David and the very nice young lady very helpful. They explained the contract and conditions very clearly. The space is just what I need. I found shelving at Lowes and will be moving things into my space as soon as I can arrange help form others. 

Lucy J.'s profile image
Lucy J. 
rating
11 years ago

They helped us out big time, I almost went to America storage who had smaller spaces and higher prices. They had us laughing the whole time, Thanks 

Laura H.'s profile image
Laura H. 
rating
3 months ago

They hike up prices too much. $190 for a 5x10 unit. While the location is clean, quiet, and well maintained, they get you in the beginning with a nice offer and don't mention any of the price increases during sign up. 

Business response:

We are sorry to hear about your experience with the price increases. Please feel free to reach out to us at (760) 439-2100 to discuss this further. Thank you for your feedback. 

Keegan S.'s profile image
Keegan S. 
rating
10 months ago

I was deployed overseas and chose to store my belongings here for safekeeping. Upon returning, I found my lock still on the unit, but half of my items were either missing or damaged. When I approached the front desk for assistance, the staff member informed me that the security cameras weren't working and the only option I had was to file a report. 

Q L.'s profile image
Q L. 
rating
a year ago

Extremely over priced. This company raises rent at least 2x a year. My total cost has doubled. I've seen cockroaches, black widows, other spiders, & grasshoppers, all of which I did NOT bring with me!!!! My belongings have bugs now due to this company not properly cleaning the premises. They're not sweeping up the leaves, debris, bugs, spiderwebs, etc. that's accumulating on the property. There's spiderwebs on the pin pad when you're entering. There's spider webs on the door latch when you go to open your unit. They're NOT c... read more

Business response:

Hi Q L, thank you for your feedback. Our unit rates change based on market values and we adjust them periodically to reflect those changes. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience with the gate. We are more than happy to look into your rate increase with you to see how we can assist. Please give us a call at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,721 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.