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Extra Space Storage

4.8

About this business

Location details

540 6th St, Roseville, CA, 95678, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8957 reviews
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Jise J.'s profile image
Jise J. 
rating
5 years ago

This place is awesome...I've used this storage for about 4 months and I'm amazed at how clean and we'll kept it is . normally I'm running around and have alot on my mind. As a result I forgot some items outside my space.... I remembered once I got home.... I got on the phone and called the the storage .. Eric picked up and took time out of his schedule to go get my stuff and keep it until I had a chance to go back...b4 this I never had a chance too meet him but I always see him running around really busy helping clients. T... read more

Business response:

Hi Jise, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thank you for taking the time to recognize Eric's hard work. We are happy that he could assist you! It's important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-STORAGE if anything comes up. 

Marissa O.'s profile image
Marissa O. 
rating
5 years ago

I've rented twice from this location and have been satisfied both times. My first stay was about 6 months, my second was a year and some change. There is always someone to talk to at the office, friendly staff and grounds were always kept clean. They do increase your rent gradually the longer you stay. Mine went up about $8 within a year and a half. Overall, good experience, no damage, no problems. 

Business response:

Thanks for your 5-star rating, Marissa! We really appreciate you taking the time to share your experience with us! Don't hesitate to stop by the office if you need any further assistance! 

Anna M.'s profile image
Anna M. 
rating
5 years ago

Service was excellent. Storage space is clean and convenient. Erich was very helpful with information and nice. 

Business response:

Anna, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out if you need anything. 

William T.'s profile image
William T. 
rating
6 years ago

After years of feeling ripped off storing my things at other storage facilities I just happened to find Extra Space Storage on 6th Street in Roseville when I moved in right down the street. To my astonishment they were half the price of what I was paying with their competitors. And the manager there is the best! His name is Eric. I am one of those people who ask a lot of questions and he answered everything very honestly and without being annoyed. Then he worked hard to find me exactly what I was looking for. It's rare you f... read more

Business response:

Thank you for the kind words, William. We're glad Eric answered all your questions and found the exactly what you were looking for! We're committed to providing excellent customer service. We're glad you chose Extra Space! 

Penni S.'s profile image
Penni S. 
rating
6 years ago

I was so thrilled with the folks at Extra Space in Roseville and how they made perfect suggestions about what size unit to get. When I had to move my belongings in Kona into a storage unit, I decided to go with Extra Space over there. They were just a professional and accommodating. 

Chelsea C.'s profile image
Chelsea C. 
rating
7 years ago

Nichole was extremely helpful with the storage renting process. She made sure we were set every step of the way! Go to Extra Space Storage!! 

Michele B.'s profile image
Michele B. 
rating
9 years ago

We rented a storage unit from them for a long time. Our first initial contact was great. The man was very thorough and professional. What irritated us about the place was when we needed to get some things from storage, we were told we were unable to for X amount of days because they were repaving. We never received anything in the mail about this, it was inconvenient and I thought since we pay a lot each month and if we can't use it everyday, then they should credit us the days that we can't utilize our unit. The young was t... read more

Bruce L.'s profile image
Bruce L. 
rating
9 years ago

02/07/2016 I had my unit available the same day I put a hold on it. The follow up call occurred within a minute of my online reservation. When I completed my contract, the representative brought me to my unit and I was able to place my lock on it the same day. I definitely like having a credit card on file. This allows for automatic billing so it is one less thing I have to think about. I started moving items into my storage a few days ago without any problems. The only possible foreseeable problem will be when I move my la... read more

Tom M.'s profile image
Tom M. 
rating
10 years ago

Check-in process was very smooth. The entire rental process was done on the computer, either from home or at their office. No annoying paper forms to fill out. Easy to add authorized persons to access the unit. Polite and professional staff. Clean unit. Overall, my impression is that Extra Space Storage is a well-oiled operation. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 957 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.