Extra Space Storage

Name: Extra Space Storage
Address: 12260 Sunrise Valley Dr, Reston, VA, 20191, US
Telephone: (703) 716-0078
Price range: $$
Rating: 5

5.0

★★

719 reviews

|Self Storage|Reston, VA 20191 United States

12260 Sunrise Valley Dr, Reston, VA 20191 United States

(703) 716-0078

https://www.extraspace.com/storage/facilities/us/virginia/reston/501493/?cid=org::reviews&utm_source=google&utm_medium=organic&utm_campaign=org::reviews

Consumer Services

Open now:9:30 am - 6:00 pm

About

Store your belongings at Extra Space Storage on 12260 Sunrise Valley Dr in Reston, VA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

5.0

★★

719 reviews

5★676

4★20

3★7

2★0

1★0

16 reviews have no rating

Reviews(31)

Google Reviews(688)

Sort By:

Featured

Robert Bruce Johnson review for Extra Space Storage

Robert Bruce Johnson on Facebook

5 months ago

professionalism, low cost, easy access and very clean facility

Business Response:

Hi Robert Bruce, thank you for recommending us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Don’t hesitate to stop by the office if you need anything.

Clifford Ndifon review for Extra Space Storage

Clifford Ndifon on Facebook

5 months ago

Mr Chris was polite and professional. Good job.

Business Response:

Thanks for the great feedback, Clifford! We're glad Mr. Chris was polite and professional. Please call us at (703) 716-0078 if you have any questions!

Laura W. on Birdeye

★★

6 months ago

Great Service!

Business Response:

Thank you for the kind words, Laura! We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.

Fabiana Ciammaichella review for Extra Space Storage

Fabiana Ciammaichella on Facebook

6 months ago

Everyone I ever interacted with over the years was very helpful and friendly. My stuff remained secured and the property was always clean.

Business Response:

Hi Fabiana, Thank you for taking the time to leave your feedback! We pride ourselves on having friendly, helpful staff with clean and secure facilities, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything.

David Sande review for Extra Space Storage

David Sande on Facebook

7 months ago

Great staff! Very helpful. Clean facility. Excellent location.

Business Response:

Thank you for the kind feedback, David. We're glad our team was great to work with and excellent at keeping our property clean! Our team is here to serve you, so give us a call at (703) 716-0078 if you need any future assistance.

Malissa Marie review for Extra Space Storage

Malissa Marie on Facebook

9 months ago

Clean location and great service.

Arnulfo Ayala review for Extra Space Storage

Arnulfo Ayala on Facebook

9 months ago

Clean facilty and great locación. Staff is friendly.

Business Response:

Hi Arnulfo, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Don’t hesitate to reach out if you need anything at 888-STORAGE.

Connie Dobbins Flippen review for Extra Space Storage

Connie Dobbins Flippen on Facebook

a year ago

Under the current circumstance I would rate Extra Space Storage, Reston, VA a clear and definite 1 if it were not for Cindy. I discovered water damage which caused black mold when I moved out of the unit recently. When Cindy was made aware of the issue she immediately went into action to remedy the situation. Cindy confirmed my insurance coverage and carefully walked me thru the claims process. When she found out that some of the damage was to irreplaceable items she called me letting me know that she was doing everything possible to to make me whole again. Extra Space Storage is lucky to have Cindy as part of their corporate family. Thank you Cindy.

Business Response:

Connie, thank you for taking the time to recommend Extra Space! It's wonderful to hear Cindy from our Reston location has gone the extra mile to help you with solving the claim process for the damage to your items. We are sorry to hear you had a negative experience storing your valued items with us but want you to know that our team is here to help! We value you as a customer and are here to answer any of your storage questions. Give us a call at 888-storage or stop by the office if you need anything!

Jeff Closson review for Extra Space Storage

Jeff Closson on Facebook

a year ago

Cleanliness, more than enough lighting, constant availability of sturdy 4-wheeled carts, responsiveness of on-site staff.

Business Response:

Thank you, Jeff! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions!