Extra Space Storage

Cherie B. 

on Yelp

11 years ago

Great place and the customer service is excellent. The property is well kept and safe no matter what time you go there. Prices are exceptionally fair for the variety of sizes and climate controlled. 

Maxine M. 

on Yelp

11 years ago

Very accommodating. The groundskeeper, Bert and the gal working the front desk (Can't remember her name, Laurie maybe?) were great. They hustled to help me out, they were efficient, and very friendly. The grounds are very clean and it seems just about every space is easy to access. Plus the price was the best in the area. What more could you want. 

Teresa W. 

on Yelp

11 years ago

Very reasonable rates. Clean facility. Helpful and friendly staff. 

Greg V. 

on Yelp

a year ago

The worst experience ever don't ever ever ever use this place. My rv was stolen from their and ofcourse they weren't helpful at all. NO VIDEO NO COMPASSION NOTHING. When I went there on Feb 10th and talked about it being STOLEN FROM THERE THEY IMMEDIATELY TOOK ME OUT OF THE SYSTEM. ZERO HELP JUST BASICALLY F##K OFF . This was my rv this was left in its place 

Melonie R. 

on Yelp

a year ago

I used Extra Space Storage several years ago in California and thought I'd give this location a try but was greatly disappointed with the customer service. I paid for a storage unit over the phone and was not provided any refund policy information. I was then emailed a contract to sign but the wrong information was on the contract and they entered the wrong insurance coverage amount on the contract and asked me to sign it on docusign or a similar software. I refused to sign a contract that had the wrong info so I went to t... read more

Ashley G. 

on Yelp

2 years ago

DO NOT CALL THE PHONE NUNBER LISTED. ITS THIER CALL CENTER THAT DO NOT KNOW ANYTHING ABOUT DIMENSIONS!! THE PHONE NUMBER TO THIS OFFICE IS: 702-308-1371 My husband and I rented a storage here yesterday 10/09/23. Today is 10/10/23. Yesterday we spoke to two separate individuals about renting a space for our large item. We told them the dimensions and asked them multiple times if our item would fit. They confirmed with us multiple times that our item would fit. Well last night, what do you know... THE ITEM DOESN'T FIT! ... read more

Jason T. 

on Yelp

3 years ago

At the three month mark they will raise you rates 19 to 20%. Every year this happens with every unit I get. They don't even use lube when they bend you over. 

Glenn J. 

on Yelp

6 years ago

They offer the cheapest storage option but that option doesnt actually exist, it is just published to fish for sales leads. When I arrived the office was locked with a note prompting me to text them. So I did but there was no response. Then after a long time someone called me, blaming me that she had to walk all the way to the office. There was a golf cart parked inside, why didnt she use that if she was that far away? How is all this my fault? If they are understaffed, or if they post the incorrect opening hours on their we... read more

Kris W. 

on Yelp

8 years ago

I wish I could select zero stars. This place is a scam. They advertise low internet rates to gain customers and then turn around and raise the rate a couple of months later. They also lied and told me I had to purchase their insurance for an extra $10/month when I have homeowners insurance already. When I pressed the matter, they then said my own insurance would suffice - after I had paid over $50 to them. Keep in mind, the insurance is through Extra Space and they are directly profiting from it. Service has also been horrib... read more