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Extra Space Storage
- Self Storage
- Covina, CA
About this business
Location details
318 N Vincent Ave, Covina, CA, 91722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Came here to get information on storage units and was helped by the Store Manager, MaryHelen Lujan. She gave me a tour of the facility and showed me different size units that they have available. She was helpful, respectful and answered all my questions. Thank you MaryHelen for taking the time to help me get the unit I needed.
Business response:
Hi Raquel. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mary Helen! If you ever need any help with your rental, come by the office or call us at 888-storage.
I think one of my favorite things about this place is having digital access to the gate and not pushing in a code is Super convenient; I haven't really seen that at any other place. The service here is exceptional as well. Both Rebecca and MaryHelen were both super kind and answered all my questions.
Business response:
Thank you for the review, Crystal! We pride ourselves on having a friendly, accommodating staff and are so happy Rebecca and MaryHelen were able to assist you! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
I showed up , I was taken to my reserved unit, then golf carted back to office quickly signed lease and paid. I couldn't ask for better service. I wish everything was that easy.
Rebecca provided excellent service when I had concerns about the increase in my bill. Thank you
I have two storage units here, it's easy access and nicely maintained The women running the office are professionals, the quality of service is awesome. Always helpful with a positive attitude. Their efforts in keeping the place Clean Safe and secure is appreciated. Overall excellent service, good prices, nice storage. Thank you
Business response:
Hi Eliz, thanks for the review! We are thrilled to know you found our property accessible, well-kept, safe, and clean! We want to thank you for trusting us with your valued items. It's great that our team has been helpful and positive to work with. Please give us a call at 888-storage if anything comes up!
Very friendly and answered all of the questions and provided options and pricing. Mary is wonderful and very helpful. Thank you.
Business response:
Hi Pam, thank you for your review. We're glad our team was very friendly and answered all of the questions and provided options and pricing. Don't hesitate to reach out at 888-STORAGE if you need anything!
Great customer service when i dealt with them. Facility is nice and clean. Only reason i got rid of my storage unit was the price.
Business response:
Thank you for the kind words, Alex! We're committed to providing excellent customer service and nice and clean facilities. Feel free to stop by the office if you need anything!
Was in need of storage last minute, process was quick over the phone and upon arrival Eric greeted us. He was pleasant & quick to get us to our storage! Definitely recommend.
Eric and Mary were supper helpful getting us a last minute storage! Walked us through every step and explained everything to us! Thank you Eric and Mary !
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,151 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.