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318 N Vincent Ave, Covina, CA, 91722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Customer Service, specifically Eric, was extremely friendly, patient and helpful. He answered all of my questions.
Great place, hassle free. Digital entry with your cell phone. Place is amazingly clean.
Business response:
Thank you for taking the time to leave your feedback, Aldo! We're so happy to hear our manager was able to make your rental process hassle-free! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at (626) 339-1913 if you need any future assistance.
Have been here for nearly 8 years. Facility is clean and safe. Eric and the rest of the team have been so accommodating, especially during these uncertain times. This is true customer service. Thank you for making life easier.
Business response:
Thank you for being a loyal customer, Laura! Providing renters with clean and secure facilities is our top priority. We're glad Eric was able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
Samson was very helpful friendly and knowledgeable. He set me up quick and diligently. Great experience so far. Thanks Samson!
Business response:
Hello Derek - Thank you for leaving your feedback on our Vincent Ave location and giving Kudos to Samson at that location. Please stop by the office if you have any questions or call us at 888-Storage!
We just renewed our yearly storage for the 2nd time and I received the same excellent service. They already have my business AND Pricella from Extra Space continued to give me excellent customer service! The facility is clean and safe - and the employees (especially Pricella) are kind and courteous!! Thank you, guys!!
Business response:
Thank you for the review, Catherine! It means a lot to our team. We pride ourselves on having a friendly, accommodating staff and are so happy Vicky and her team were able to assist you! Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions!
Excellent service, affordable, informative, and most importantly secure! Priscilla was super helpful and polite!
Vicki and Eric are always so helpful. Property is always clean. Thank you for a wonderful experience.
I will definitely recommend this storage to all my friends and family, great customer service and always going above and beyond to help their clients.
Vicki helped me get a storage unit there online. She walked me through the online process the whole time and saved me a trip of having to go there during the process of moving from another city. All we had to do was go there and we were good to go. Thanks Vicki for your professionalism and courtesy!
Extra Space Storage has a 4.9 star rating with 1,151 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.