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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Have made 3 appointments for different services, door rekeying, electrical troubleshooting and garage door opener repair, and all were handled promptly and services were all professionally completed.
Business response:
Hello BrianPaul, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner for your rekey, electrical, and garage door service request! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Tiffany Nguyen Customer Relations Manager
Customer service was good. Good communication and the repair man was great. He did good work and was friendly.
Business response:
Hello Trina, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5- star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
New system keeps track of your claim and they stay on top of it.
Business response:
Dear Jason, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
prompt courteous service, case follow-through
Business response:
Dear Kaden, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Cost vs value. Additionally, finding out additional things my warranty DOESNT cover is always fun too
Business response:
Dear Lindsay, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. I am also happy to answer any coverage questions you may have. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Very helpful & thorough with claim. Helpful contacting company for assistance.
Business response:
Hello, Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to helping in the future. Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
They have been very good at helping me to get things fixed. The main problem I have is that they didn't cover to have my duct work finished. They covered the duct work but not for putting the sheetrock back so I now have a hole in the ceiling of my kitchen. They have covered several other things for me though and I really appreciate that.
Business response:
Dear Virginia, Thank you for taking the time to rate and review us. We are pleased to hear we have been able to provide you with assistance for your home. I am sorry to hear of your sheetrock. I would be happy to look into the details of your service request. Please do not hesitate to reach out to me directly at . We appreciate your feedback and hope to continue to provide service for you! Respectfully, Tiffany Nguyen Customer Relations Manager
Great customer service within the company, Benefits could be better.
Business response:
Hello, Thank you for taking the time to rate and review us! I am pleased to hear we have been able to provide great services to you. I would like to ask if there are specific benefits you are looking for. Landmark strives to better our company to help our homeowners with as much as we can. Your feedback is very valuable to us and is taken very seriously. You can reach me directly at if you wish to discuss this in more details. I look forward to hearing from you! Respectfully, Tiffany Nguyen | Customer Relations Manager
The tech quickly identified the problem and it was corrected in a few days.
Business response:
Dear Steph, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:00 a.m.