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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Never had any issues. Taking a star off due to rates going up each year
Business response:
Dear Dobson, Thank you for taking the time to rate and review us! We look forward to the opportunity to assist you with your home warranty needs. Although cost may seem high, we have an overall approval rate of 97% in covered claims. We are here to provide you with a peace of mind and would be happy to answer any questions you may have on coverage. Please do not hesitate to reach out! Respectfully, Tiffany Nguyen Customer Relations Manager
They have always taken care of any issues on a timely basis.
Business response:
Dear Roy, We are glad to see that our agents and contractors have been able to provide you with timely 5-star service for your A/C unit. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
There has always been immediate response to my requests for service.
Business response:
Dear Ivan, I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
No problems with Landmark directly. Any issue was resolved as quickly as the related third party companies could allow.
Business response:
Dear Chris, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Good company, has always come thru - recently noticed fee increases and was made aware that the organization looks to make more denials. Bought the plan to resolve issues I don't have time to fix, not get the run around for $70 service call from a contractor who will leave the issue broken if denied. Just want the stuff fixed.
Business response:
Dear Homeowner, Thank you for taking the time to rate and review us. Although cost may seem high, we have an overall approval rate of 97% in covered claims. We are here to provide you with a peace of mind and would be happy to answer any questions you may have on coverage. Please do not hesitate to reach out! Sincerely, Tiffany Nguyen Customer Relations Manager
Landmark found a contractor to promptly handle our garage door problem.
Business response:
Hello Craig and Kathleen, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner for your garage door service request! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Tiffany Nguyen Customer Relations Manager
We wanted our air conditioner serviced. our tech did his job and more. he took the time to tell us about the air conditioner we had and how to maintain it. he was also on time and answered all our questions as we had been here a year and weren't sure of the unit.
Business response:
Dear Ralph, We are glad to see that our contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better service our homeowners. Please feel free to reach out to me directly at . We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen ... read more
Great price with very good communication!
Business response:
Hello Juan, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service with communication. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
Difficulty getting appointments scheduled
Business response:
Anonymous, you can always reach out to Landmark if you ever have any concerns or difficulty reaching out to a contractor. We will do all that we can to be sure your service request is moving forward as expected. If there are any further concerns you may have, please reach out to me at . Thank you for your review! Tiffany Nguyen | Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 10:00 a.m.