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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Landmark customer service is great. However, the pricing and coverage of their plans was disappointing for me. We have purchased two home warranty plans from Landmark and had 5+ service calls, only 1 of which was actually covered by the warranty. Landmark service calls are easy to request and they have good response times from the service providers. I will note that occasionally Landmark will send your service request to the wrong area. That happened to us twice.
We got set up with landmark when we bought our new home. So far they have been great. We have had a couple of issues and they have been very good at setting up repairs & doing follow ups with us.
Business response:
Hello Harry, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
Response is fast, contact from Vendor to set an appointment was also fast, all within an hour.
Business response:
Diana, We are pleased to hear we have been able to provide timely service for you! Please do not hesitate to reach out to us for any questions/concerns you may have! Thank you, Tiffany Nguyen Customer Relations Manager
The employees at Landmark Warranty company are very helpful and caring the way they deal with customers. They go beyond to resolve issues
Business response:
Merna, Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
Very good appointments Quick service Professional
Business response:
Eman, Thank you for the great feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to helping in the future. Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen | Customer Relations Manager |
When I called your customer service I was fortunate to have Kinsey assist me in getting the right person to come to my house and repair the ice maker in my freezer. The repairman was very professional and took care of the problem. I am very pleased.
Business response:
Kinsey, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5- star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
I would give them 5 stars if I didn't have so many problems with the automatic payments!
Business response:
Dear Yasmin, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
This company has provided the best assistance on the claims I have submitted. The customer service representative are kind and courteous.
Business response:
Dear Homeowner, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Anytime we have made a claim with Landmark they have been very prompt to respond. They stay on top of the situation until the matter is taken care of. They have such a stream lined process that has issues taken care of in only a matter of a few days. We definitely recommend.
Business response:
Daniel and Stef, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5- star service. We are pleased to hear of our responsiveness and processes have brought you a peace of mind to your home. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 10:00 a.m.