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Extra Space Storage

4.3

About this business

Location details

1847 Argyle Ave, Los Angeles, CA, 90028, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.35,024 reviews
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Annie Jenson's profile image
Annie Jenson 
7 years ago

Landmark is always quick to set us up with reliable, knowledgeable, efficient contractors to fix whatever issue we have. You can’t beat paying $60 for some expertise and replacement/fixing of an item! 

Business response:

Annie, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Tiffany Nguyen Customer Relations Manager 

JIANHUA WANG's profile image
JIANHUA WANG 
7 years ago

responses quickly, solve probem on time. 

5's profile image
5 
7 years ago

Great customer service and fast! Called them on Monday and fixed Tuesday morning.. Hassle free. Most warranty companies try to find a reason not to cover what broken. 

Business response:

Jason, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Tiffany Nguyen Customer Relations Manager 

Michael's profile image
Michael 
7 years ago

When my stove broke they replaced it fast. 

Business response:

Dear Michael, I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

Amy Parch's profile image
Amy Parch 
7 years ago

Landmark has always responded quickly. The contractors they use have been prompt and courteous. 

Business response:

Dear Amy, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We are pleased to hear that our contractors have been able to provide you with remarkable service. Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Cheyenne Rapier Customer Relations Manager 

J & T's profile image
J & T 
7 years ago

They are easy to work with and have saved us lots of money. 

Business response:

J&T, Thank you for the 5-star review! We are pleased to hear that we have not only been able to provide you with remarkable service by save you money in the process! We look forward to helping you in your warranty needs moving forward. Please do not hesitate to reach out to us. Thank you, Cheyenne Rapier | Customer Relations Manager | 

A Very Satisfied Customer, Austin, Texas's profile image
A Very Satisfied Customer, Austin, Texas 
7 years ago

2 experiences, both minor mechanical home repairs, both excellent. Only reason 4, not 5, stars is the general philosophy of always room for improvement, no matter who, how, or when. 

Business response:

Dear Homeowner, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager 

Lupi Hall's profile image
Lupi Hall 
7 years ago

The vendors they choose are not professional 

Business response:

Dear Lupi, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager 

MIKE. IA's profile image
MIKE. IA 
7 years ago

Efficient people helping when you call and happy to help 

Business response:

Dear Mike, We are pleased to hear that we have been able to service you efficiently and helpful! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Cheyenne Rapier Customer Relations Manager 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.3 star rating with 5,024 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 10:00 a.m.