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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Landmark found someone to service my refrigerator within 24 hours. Process was smooth and easy .
Business response:
Yemira, Thank you for the great review! We are glad to hear that the assigned contractor was able to service you in a timely manner. We look forward to servicing you in the future with all your home warranty needs. Sincerely, Cheyenne Rapier Customer Relations Manager
There customer service is on point. There's always ready to answer questions and fulfill your needs
Business response:
Dennis, Thank you for the great feedback. We are sorry to hear that you might have doubts in the coverage. I would like to go over the coverage with you in detail so that we can help you in any way we can. Please reach out to me directly so that we can go over the coverage in detail. Thank you, Cheyenne Rapier | Customer Relations Manager |
IF WE COULD HAVE ONE NUMBER TO REACH SOMEONE WOULD BE NICE INSTEAD OF CALLING DIFFERENT NUMBERS ALL THE TIME.
Business response:
Dear T, Thank you for sharing your feedback. Our main number is 866-306-2999. This will provide a directory for each of our departments. Is there a certain department you are looking for? I would be happy to assist you. You can reach me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
My air conditioner leak required 5 different contractor visits within a year before repair and replacement was provided
Business response:
Dear Clarence, I am sorry to hear about your continuous leak in your A/C unit. I see that you have a scheduled appointment for today, 08/21/18. Once the diagnosis can be reviewed, a representative will be able to go over the details on how we will be able to move forward. In the meantime, if you have any questions, you can reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
These people are responsive, polite and truly customer oriented. They never put you on hold or send you to some computerized message system. Their solutions to homeowners problems are thoughtful and immediate. They are simply the BEST!
Business response:
Steve, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5- star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
Way too expensive for what we receive. We have paid out about $3300, mostly on premiums; they have paid about $100.
Business response:
Dennis, I'm sorry to hear of your feedback. I would be happy to review your service request history on covered repairs. Typically, the warranty covers any extra labor costs and part costs that are needed for your covered units. This is on top of the service call fee you initially pay. The service call fee is to get the contractor out to your home for diagnosis. If you would like to speak in more details on your concern, you can reach me at . Thank you for taking the time to rate and review us. It is greatly appreciated. Resp... read more
The respond promptly to concerns and follow through quickly
Business response:
Dear Lori, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
excellant service.....fast response.....great a/c company
Business response:
Dear John, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
My water heater went out I called Landmark they got the service guys to come over and then later that week they replaced my water heater great job guys
Business response:
Dear Chad, We are glad to see that our agents and contractors have been able to provide you with 5-star service with our follow up. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 10:00 a.m.