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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I had an issue with my booster pump for my pool cleaner so I contacted Landmark and within 24 hours it was fixed! Minimal fuss, maximum speed! I recommend them.
Business response:
Dear Colin, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
People on the phone are great. When you call in with a clam they take care of it fast!!!
Overall rating = 4.8 out of 5. I've used other home warranty companies and was often disappointed with the coverage. Landmark's coverage is just slightly better in my opinion. However, Landmark's customer service is WAY better than the other guys. I continue to renew my coverage with Landmark because they talk to me with compassion and are willing to listen and do their best to be reasonable. Several of their service providers have taken a bit longer (1-2 days) to get the issue fixed, but the customer service more than makes... read more
Business response:
Lare, Thank you for taking the time to rate us. We appreciate it! Landmark strives to better our services for our homeowners and value your feedback. We hope to continue providing remarkable customer service for you! Don't hesitate to reach out to us for any of your future needs. Thank you, Tiffany Nguyen | Customer Relations Manager |
What they cover is so hit or miss and the contractors they use are not always reliable
Business response:
Emily, Thank you for taking the time to provide your feedback. There are exclusions on what the warranty can cover, however, there are a lot of items we do cover. We have a 97% approval rate in Utah. We do all that we can to assist our homeowners. If there are any questions, comments, or concerns, you can reach me directly at . Thank you, Tiffany Nguyen Customer Relations Manager
responsive when I have questions and very prompt service
Business response:
Dear Don, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
Always helpful and reliable. Fast, friendly service.
Business response:
Dear Diane, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Very easy to communicate with Landmark Home Warranty. They always answer very quick and prompt.
Business response:
Hello Adriana, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Respectfully, Tiffany Nguyen Customer Relations Manager
They respond to the problem immediately and knoledgable personnel.
Business response:
Dean, Thank you for the 5-Star rating! We are glad to hear that we have been able to serivce you and look forward to helping in the future. Please feel free to reach out to us for any of your home warranty needs. Thank you, Cheyenne Rapier | Customer Relations Manager |
I was gifted a home warranty when I bought my home in May 2018. I've had to call Landmark twice since I bought my house. The reps are friendly and make my service calls seamless. The send out reputable contractors (that have also been amazing). I will be continuing my home warranty when it ends in May 2019.
Business response:
Dear Jenienne, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 4:00 p.m.