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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
They are responsive and efficient and when they sent a really dumb bell to work on my dryer and I had to call a personal technician who finally resolved my problem, they reimbursed me.
Business response:
Dear Suzanne, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
They are good most of the time but sometimes it is confusing what is covered and what is not.
Business response:
Anonymous, Thank you for the rating! We do strive to provide you with remarkable service. I would like to clear up any confusion you might have on the coverage. If you would like to, please reach out to me directly and we can go over the coverage in detail. Thank you, Cheyenne Rapier Customer Relations Manager
Good company but i would prefer to pay for service at the time the service is provided instead of doing so upfront through LHW
Business response:
Dear Michael, We are glad to see that our agents and contractors have been able to provide you with 4-star service! There is an option for you to pay the contractor upon arrival. In the future, you can speak with a representative to assist you with this. We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Rela... read more
Very good service and professional on time and help me to resolve my problems
Business response:
Dear Jesus, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Very quick processing of the claim. The contracted company called within a very short time to schedule the service call.
Business response:
Dear Dan, I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Can do some more research on ways to get appliances that are warranty fast and cheaper
Business response:
Joe, if a replacement that we have presented is not the right fit for your home, there are always other options we can provide you to ensure you are getting taken care of. Please do not hesitate to reach out to us in the future for any assistance you may need! Thank you, Tiffany Nguyen | Customer Relations Manager |
Landmark is very quick to reply and set up a servicing agent, however, I have experienced some trouble being contacted by or scheduling service with that agent
Business response:
Dear Blake, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
I did not have any problems and they always do a follow up.
Landmark always replies quickly to service requests and follows up constantly to ensure work is being completed.
Business response:
Dear Cisco, I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 4:00 p.m.