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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Store your belongings at Extra Space Storage on 1847 Argyle Ave in Los Angeles, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, non climate controlled units available, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional ... read more
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
When I needed the service all I had to do is call them. They contacted the technician themselves and said I would receive a call to set an appointment. They were able to come out on the same day and fixed the problem.
They were terrible. They were not helpful, not quick to respond to urgent needs. The ac guy they send to my house tried to tell me that stuff was wrong that wasn't so we had to hire someone else to fix problem and they fixed it in 10 minutes when landmarks guys was there for 4 hours. The plumber did the same exact thing. He said it was a huge problem and it took 3 weeks of no water and no calls back from landmark before we called someone else and they fixed the problem in 2 minutes. Landmark was a huge disappointment and was... read more
The customer support is very good but, you know, their deals are not that great. They promised a lot of things when you buy their policy, but most of the time they won't go through with that. I just had my air-conditioner go out, and I called them. They sent somebody over here, he looked at the problem and said that we needed to replace the compressor. I had this company for a long time so I thought it would go as usual, you know. I thought that since I was paying a lot of money they would just cover it. They said that we ne... read more
The customer support has been good, but the contractors...They don't have many contractors so the response from them has been slow. Our refrigerator and freezer went out and we called Landmark. They gave us the name of the person that would be contacting us, but when we called them it turned out they could not get here for 10 more days. We asked Landmark for other contractors, but they didn't have anyone else who could come, so we had to wait 10 days to get service.
Poor communication and follow up with me, (the home owner), and the contractor.
I don't agree with their policies, so I won't be renewing because of that. Plus, I tried to use the service for a plumbing issue, and they sent a plumber from another city that did not resolve the issue. I tried to use a local plumber, and they didn't allow me to do that. Also, they wouldn't refund my service fee of $60, so I just found a plumber on my own to get the job done properly. Besides that, their customer support was fine.
You pay the service cost, repairs not completed, Landmark tells find a repair company, you pay the service cost and Landmark doesn't repay you that cost. , the repair tech try to seal additional service, not repairing the equipment as needed.
They wouldn't bring out a guy to adjust the settings on my water heater which should be covered
Every time we have called for service (4 different issues), the problem was not fixed, and we had to hire someone to actually fix the problem. So we were out the service charge with no results. I will not renew.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 4,935 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.