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Extra Space Storage

4.6

About this business

Location details

17900 Crusader Ave, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.6739 reviews
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Roberto G.'s profile image
Roberto G. 
rating
a year ago

Reliable and great service, and to be honest great company overall. Would recommend it 

Business response:

Hi Roberto, thank you for the review! We are thrilled to know our team was reliable and honest to work with. Please give us a call at 888-storage if anything comes up! 

Mikasa A.'s profile image
Mikasa A. 
rating
a year ago

Staff was all nice and approachable. The location is good but the only thing i can complain is that they don't have enough trolley on site. Especially on weekends and late afternoon where people are out from work and moving their stuff in the storage . I have to wait 2 hours or carry my things by hand one on one to get someone's trolley after they move. 

Business response:

Thank you for taking the time to share your experience, Mikasa. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. In the meantime, give us a call at (424) 320-9955 if you need anything. 

Charlie H.'s profile image
Charlie H. 
rating
2 years ago

Extra Space Storage has been a blessing to me. They go above and beyond to help in your storage needs. I had two spaces of storage for twenty plus years. Esmerelda from ESS Cerritos helped me to combine the two into one saving me money. I can't say how much I appreciate her help and service. Extra Space Storage, Cerritos was heaven sent. Thank You Jesus! 

Business response:

Hi Charlie, thank you for your review. We're glad our team goes above and beyond to help with your storage needs. If you need anything, do not hesitate to reach out to 888-storage. 

Nydia H.'s profile image
Nydia H. 
rating
2 years ago

Extra Space Storage has been helpful with everything we need from when we first moved our stuff in to now that we're moving our stuff out. They always answer all of our questions & I felt our belongings are in good hands 

Business response:

Hi Nydia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (424) 320-9955 or stop by the office if you need anything! 

Francisco M.'s profile image
Francisco M. 
rating
2 years ago

I love this place, Richard and Angel really helped me during a hard time. It's really hard knowing what to do after a loss, but they help made this step extremely easy. I hope anyone who goes though hard things, have people like them to ease those difficult things. 

Business response:

Hi Francisco, thank you for your review. We're glad Richard and Angel were able to help! Feel free to stop by the office if you need anything! 

Dr. Aasiyah G.'s profile image
Dr. Aasiyah G. 
rating
2 years ago

StorQuest left the building and Extra Space Storage took over. So far my experience has been good. I've been able to get calls from the reps here about my account being past due because they had cleaned out the system of all auto payments. I also came to visit and they were through with the information I asked for. This is a great space to store your items and I'm glad I'm with Extra Space now. 

Business response:

Hi Dr. Aasiyah, thanks so much for your review! We are thrilled to hear your experience has been good. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. 

Cathee B.'s profile image
Cathee B. 
rating
2 years ago

Katherine was Fantastic!!. She helped me wrap up my move out process quickly!!!. Thanks again Katherine aka Kat!!! 

Business response:

Thank you for taking the time to leave your feedback, Cathee! We're so happy to hear Katherine was able to make your rental process quick! Give us a call at (424) 320-9955 if you need any future assistance. 

Jason M.'s profile image
Jason M. 
rating
2 years ago

This Extra Space location opened recently after taking over from StorQuest. Facility is clean and well lit inside, and climate control seems to be working well. Worked with Richard who was extremely helpful and informative regarding options and costs. Recommend going here for storage needs if in the Cerritos/Bellflower/Lakewood areas. 

Mel's profile image
Mel 
rating
a month ago

Some are nice some are not. I have more than one unit here. All with different due dates. When one is late all of them are denied access. So making the long drive out here is a waste of time and money. Can't access at all. The people in the office don't always know enough to give you a day code to access. I have the app. Again access is denied even though the unit is current and not due for 3 more weeks 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.6 star rating with 739 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.