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Extra Space Storage - Closed

2.5

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Location details

2535 Boston Rd, Wilbraham, MA, 01095, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
2.5532 reviews
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Katherine M's profile image
Katherine M 
3 years ago

The staff at this location have always been EXCELLENT and are the reason I am giving an extra star. Thank you! 5 stars for the service.I am dissatisfied with the predatory practices of Extra Space Storage. My account was on auto pay, and one of my payments failed. I received one email notification, which admittedly I missed. I also must not have been monitoring my checking account very well, because I did not notice the payments stopped coming out. This is on me, but I was experiencing a personal hardship. However, I continu... read more

Valeria O's profile image
Valeria O 
3 years ago

I DO NOT RECOMMEND, many times the climate control was not functional. There was spiders on al my new furniture!! The pin pads for the elevator DO NOT function. Anyone has access to the 2nd and 3rd floor with out having a unit in those floors. I was charged for a unit I had already called to cancel. And I was not reimbursed the over draft fees on my bank account that where caused because of extra space storage!!!! 

Frances Z's profile image
Frances Z 
3 years ago

Very good service. Rented my second space and very close to my first space. Very convenient 

Cherryl F's profile image
Cherryl F 
3 years ago

The person that went over my needs for storage was very helpful and thorough explaining everything I believe I need to know to complete the transaction. Excellent professional and customer service skills. Lynette took the time with me and patience with my questions and concerns. 

Dana F's profile image
Dana F 
3 years ago

Great service from Brandon! Really appreciate him finding us a more convenient unit on ground floor. Place is clean, safe and well maintained. 

Kathleen O's profile image
Kathleen O 
3 years ago

Kirkwood, Missouri USA, LIFE STORAGE, Very clean, Mark was very professional. 

Eyvonne B's profile image
Eyvonne B 
3 years ago

My very small storage unit started out at $40 month in two years the rates have increased to now $90 a month. No where in the contract says that they would increase their fees due to availability or need. Is what I was told after they had raised the fees without any notification.. im going yo contact corporate and obtain legal counsel at this point 

Shawn P's profile image
Shawn P 
3 years ago

I have to say it's the cleanest stoage I've ever seen. The gentleman up front for Frenzy easy to talk to and very very kind and professional. I would recommend Life Storage to all my friends and family. Thank you so much for having a wonderful crew and easy access. 

Michael C's profile image
Michael C 
3 years ago

I closed my account 8 days after paying a month ahead. I called to ask for a prorated refund only to be told that they do not give prorated refunds 

Frequently asked questions about Extra Space Storage - Closed

How is Extra Space Storage - Closed rated?

Extra Space Storage - Closed has a 2.5 star rating with 532 reviews. 

When is Extra Space Storage - Closed open?

Extra Space Storage - Closed is open now. It will close at 10:00 p.m.