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1649 KY-192, London, KY, 40741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Staff was very friendly and helpful
Everyone was kind and considerate.
It was quick , hardly any waiting!! Staff very friendly & X-ray was quick……I appreciated that Staff was so proficient!
Very good……
Business response:
Thank you for your feedback. We're pleased to hear that our team's dedication to quality care resonated with you.
Everything went great
It was great
Business response:
Carmela, our patients’ health and well-being are our top priorities. We appreciate your feedback and look forward to supporting our community in the future.
takes forever
Business response:
Katelynn, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I came to the clinic twice with the same issue and was not helped either time, in fact I was spoken to like I didn’t know what I was talking about. I know my body and know when something is bothering me. I was treated as if nothing was wrong with me. I will not use this place again. There are other choices in my area.
Business response:
Nena, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
I had a 2 hour visit, which is longer than it has ever taken me at any urgent care facility. There were three people ahead of me in the waiting room. While I waited in the exam room nearly 45 minutes I could rear the staff talking and laughing most of this time. The nurse/aid was fine and the nurse practitioner as well. It’s the wait time and the staff taking and laughing made me feel like I was forgetting or not important. I was just about to question the situation about time the nurse practitioner come into the room... read more
Business response:
Donna, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Fast Pace Health Urgent Care - London, KY has a 4.6 star rating with 1,617 reviews.
Fast Pace Health Urgent Care - London, KY is closed now. It will open tomorrow at 8:00 a.m.