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1649 KY-192, London, KY, 40741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Its ok, medical staff was friendly- I guess there wasn’t much they could do, i was sick, was seen, and left empty handed because it was viral…
Business response:
Jessi, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Once my Covid test came back positive I was basically pushed out the door and wasn’t given the chance to wait for the results of my flu or strep tests. It would be nice to know for sure what those results are.
I didnt get any medicine and i was sick
I came to this clinic because I had pleurisy and was worried it might be a form of pneumonia. I have a newborn daughter, so my main concern was making sure I could not pass anything to her. The x-ray machine was not working, so I was told there was no way to tell if I had pneumonia or anything wrong with my lungs. I requested an antibiotic to be safe, due to being diagnosed with pleurisy and the possibility of having pneumonia as well but was rudely told I did not meet the requirements for an antibiotic and honestly treated ... read more
Front was awful. Back was great.
If I could give zero stars I would. The staff is rude and incompetent if doing their jobs correctly. The NP Danielle Wynn has NO PLACE seeing patients!!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Nancy. We set a high standard for ourselves and are truly sorry to hear those standards were not met.
I called before I went to see they had a X-ray machine because I needed a X-ray on my I get there they attempt to do an X-ray after I wait for results the nurse practitioner comes in tells me their X-ray machine isn’t working that I need to go to hospital,never again will I go to an urgent care!!!
The staff was pleasant, the provider was great however, I took my son to a quick care and we were there for more than two hours The wait time is too long.
Had a scheduled appointment / reserved time. Still had to wait over an hour and 20 minutes from my scheduled time before being taken back. Also did not enjoy having to sit in the waiting room with all the other sick people while waiting versus being able to wait in the safety of my own vehicle.
Fast Pace Health Urgent Care - London, KY has a 4.6 star rating with 1,617 reviews.
Fast Pace Health Urgent Care - London, KY is closed now. It will open tomorrow at 8:00 a.m.