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FastMed Urgent Care
- Urgent Care
- Concord, NC
About this business
Location details
391 George W Liles Pkwy, Concord, NC, 28027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
When checking in my insurance card said $35 my insurance company verified this but they told me I had to pay $144 to be seen. There were only about 10 people in the office and it took 3 hours to
They suck and it’s cold in the lobby
Business response:
Thank you for taking the time to write to us, Williams. We’d like to connect directly to understand the details further. Will you email us at CustomerRelations@FastMed.com and the appropriate person will be in contact? Thank you again.
Worst place ever!!! Charged for a Covid test, not seen and front desk lady “Dionne” was very rude, I walked out. I was charged for a visit and I didn’t even get to have my test conducted, now let’s see if I’m reimbursed!! DO NOT GO TO THIS LOCATION!!!
Business response:
Thank you for letting us know about this, Tisha. We take such feedback very seriously and would appreciate if you could please contact us via email at CustomerRelations@FastMed.com. We'd like to connect to take action on your review. Thank you!
My son was turned away from care because we showed up with no masks . Head gushing with blood…. We’re told we needed masks and that they had NONE to provide us with. My wife rushed to gas station to get some and when she came back was told her’s was too big and didn’t cover her nose properly and we would have to go outside. Complete lack of professionalism and complete lack of care for my 8 yr old son. Had to leave and drive 20 min up 85 to get my sons head stapled shut.
I really got to question the cleanliness of this facility. First I showed up this morning for an 8:30 appointment. I was 15 mins early, was not till 9:30 till they brought me back for my testing. upon entering the room. I spotted a used face mask on the shelf under the bed as shown in the photo. kinda discussed me seeing it.
Business response:
Thank you so much for taking the time to share your concerns. We have specific standards for cleanliness so we’d like to get more information from you in order to address the potential breakdowns with the clinic team. They’ll appreciate this feedback and will take action on it. Will you email us at CustomerRelations@FastMed.com so we can get more details from you? Thanks so much.
My hubby went yesterday to get tested for covid-19 and they charged him 20.00 just because that is his copay even tho that test is FREE!..I think that was wrong he didn't even won't to get tested but had no choice seeing one of his employees tested positive.
Business response:
Thank you for taking the time to share this review, Patricia. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
Staff has very Bad attitudes - left review with details. - looks like they have hidden it
Business response:
Thank you for taking the time to share this review, Jeff. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
My husband and I went for COVID-19 diagnostic and antibody tests. Six days later I was informed via a phone call that my (COVID-19) swab was "not received by the lab." My husband's test was negative, so I decided not to spend hours having it re-done. Also, knowing that accuracy of tests varies, we asked what brand/type of test they were using. The staff tried to answer our questions, but were unable. Disappointing.
Business response:
Hi Jane, we appreciate your honest feedback, as we are always looking for ways to improve.
Anything but Fast at FastMed! Appointment was at 2pm. We were not seen until 3:15!
Business response:
Thank you for taking the time to write to us, Ursula. Your concerns are our concerns, so we value your feedback. We’re sorry to hear about your wait time. We’d like to connect with you directly to understand what happened with your specific experience and to see if there’s anything we can do on our end. Will you email us at CustomerRelations@FastMed.com and the appropriate person will contact you? Thank you again.
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 3.9 star rating with 1,500 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 8:00 p.m.