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FastMed Urgent Care
- Urgent Care
- Wilmington, NC
About this business
Location details
5214 Market St, Wilmington, NC, 28405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
PLEASE BE AWARE AND LOOK AT ALL CHARGES! I have a family member that has disputed charges for unauthorized test from a visit that they have now turned over to collections. Charges that we thought had been taken care of but it seems the person that told us they had taken care of this is no longer with FASTMED. Thinking that all had been taken care of this family member went in for a Covid test and was told there was a past due balance and so they paid the "past due fee" because they would not see her if she did not and then... read more
Business response:
We appreciate you sharing this review, Julie. We would like to have a billing team member connect with you directly to understand this situation so we can resolve this issue together. Will you please contact us at CustomerRelations@FastMed.com? Thanks again.
So I’ll start off by saying that I’ve gone to another FastMed location and received great care, which is why I chose to go to this one. I used Teladoc through my employer before going to this urgent care, and the Teladoc dr prescribed what he could and said if it didn’t get any better to go to an urgent care for further treatment. So I chose this one, which was a horrible experience. All the staff I encountered were good except the provider (Michael Pike), and decision maker for the location apparently. I went in for a cough... read more
Business response:
We’re sorry to hear about your experience at FastMed, Robert. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We’d like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com? Thank you.
The Dr in the office was verbally abusive and verbally threatened my 19 year old son. He was there to get stitches and I was on the phone with him. He is away from home and I had questions for her and wanted to be “with him”. She yelled at him to put the phone away and when I said NO she yelled and called me odd and did maybe she should just put a band aide on it. I told him to get up and leave. She was yelling at me about being on the phone and became aggressive towards him! He had NO idea what was going on! I will be filin... read more
I was the only person there and I still waited over 30 minutes for a flu shot... 30 minutes of waiting for 3 minutes of care....
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.4 star rating with 1,016 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 8:00 p.m.