Fibernow

Sue B 

on BBB

a year ago

Was very informative. I will probably attend the next class just to refresh myself. Opticaltel was been very accommodating to us. I would suggest that they have a picture of the remote for the presentation. The support representatives very nice and try their best to help retirees who r not totally computer literate 

Maryjo M 

on BBB

a year ago

Excellent presentation today. Learned a lot having only had the new system for just going on 2 weeks. Most questions answered in a way that made it easy to work the controller. Appreciate your time in coming out to go over the new system. ************** 

Karen P 

on BBB

a year ago

Overall good presentation. Although a picture of the remote that you could point to would have been more helpful. The presenter mixed up the button names she was talking about several times. Confusing to many people. Opticaltel streaming has a way to go compared to other streaming platforms. I hope we will see some improvements. 

Bernt J 

on BBB

a year ago

I don’t know how she does it but Tanya handles a group of old with humor and still gets the point over, thank you *************** ********** 

Rafael S 

on BBB

a year ago

Excellent customer service. Thank you to ******* for the great work at Midtown *****. 

Jane S 

on BBB

2 years ago

Opticaltel provides our community with fiber to the home to each condo. Service was installed approx. 2 years ago. We had some glitches on first install, but Opticaltel worked thru ************** is very satisfactory. Fiber to the home is a good service. 

Sharyn M 

on BBB

2 years ago

Good service, great catch up/replay feature. **************** is very helpful as is the community rep. *** community has a good channel line up. 

Jimmy H 

on BBB

2 years ago

Opticaltel has been the media provider in our community for a few years now. I am very satisfied with the quality of the fiber optic network service for internet and TV. 

Carolyn G 

on BBB

2 years ago

Opticaltel provides a great range of services and the account managers are very quick to respond to community concerns. Their support staff seem to always be ahead of the game by addressing issues either as soon as they happen or as soon as it is reported.Thank you Opticaltel for your exemplary service to our community.