FiRE + iCE Anaheim

GinnyB 

on OpenTable

a year ago

Took over 30 minutes to get seated with our reservations. Rude hostess 

JenniferZ 

on OpenTable

a year ago

Serious issue with the service last night. We were seated nicely, but my order was not recorded right, drinks were overly salty and was remade 2x because it wasn’t right. Food was good and kitchen staff were excellent. However our waitress Courtney clearly disregarded our family and we even noted we were celebrating a 6th birthday all together… no recognition. Management needs to better manage the staff following their attention to detail,staff’s consideration of tables and people. I recommend people look for a different res... read more

Anonymous 

on OpenTable

a year ago

Went for Mothers Day brunch/lunch. All the other places that we wanted to go was packed with long wait times and we didnt plan ahead. So instead of waiting 1.5 hours or more we looked for another place. Fire + Ice had immediate seating. That should have been a red flag right there. Booked a table and got there. I am convinced now that the people that come here either didnt know and expected more (like me) or are Disney tourists from the middle of no where and really never had good food before and this is their idea of good f... read more

RyssaS 

on OpenTable

a year ago

Not worth the hefty price tag. Cooks bark orders at you. Food tastes mediocre at best 

Chris 

on OpenTable

a year ago

The staff is beyond rude, guy in the front needs to work in a different industry, waiter was non present! I would love to speak to owner that’s how bad everyone was, food was what you expect Make your own meal based on likes and needs. But staff makes it black listed to never have desire to come again 

Vanessa 

on OpenTable

a year ago

Would never go on a Saturday night again waitress was friendly 

MarkyMark 

on OpenTable

a year ago

We had a reservation at 5 pm and didn’t get seated until 5:30 pm. The two hostess girls were rude and did not know what they were doing!! The manager was not much help either. We finally got seated because an employee found us a table outside that was stable and wobbling!! It’s unfortunate because the last time we were there it very good!! Fix your tables outside please!! 

1HappyKat 

on OpenTable

a year ago

We made reservations and realized we weren’t going to make it on time so we called to let them know that we were going to be late and we were able to get a later reservation with no problem. Upon arriving at the restaurant, we immediately noticed that it was freezing in the restaurant and commented about how cold it was and the hostess that greeted us agreed. We also noticed that the place was close to empty.We asked our server if they could turn the air conditioner down and she replied that the manager was aware and probabl... read more

RobbieG 

on OpenTable

a year ago

Service was poor understaffed, made reservations still took 1/2 hr to be seated requested outside was seated inside when requested outside was told we would need to wait longer hence the understaffed, cooks were seating people.