FiRE + iCE Anaheim

Ladyloop 

on OpenTable

a year ago

Our food was fair due to the cook over cooking our food and i think it was because he was the only one cooking and he wasn't very pleasant. Also, the wait for our food was so long that our drinks got watered down and were not enjoyable. Our server was pleasant and accomodating. I was really disappointed becuase it was my husband's birthday and we really enjoying going to Fire & ice. 

Anonymous 

on OpenTable

2 years ago

This like my six time going to fire and ice and this time was a little different. I get the 6 or more thing where they will add the extra 18% on your bill, but this time I felt that was uncall for due to the fact it was self serve. We had to serve ourselves then take it to the cook so they can cook our food. This is the chef’s job to cook for a lot of people not just including our, but just in general. I had two babies at our table that really didn’t get to eat they had ate from our plate of whatever we ate. It was a real sl... read more

Anonymous 

on OpenTable

2 years ago

This place is not what it used to be. It could use some attention from management. 

OpenTable Diner 

on OpenTable

2 years ago

This place is not what it used to be. It could use some attention from management. 

tony 

on OpenTable

2 years ago

The waitress was slow. Drinks took over 20 minutes to get. Arrived at 8pm for reservation and the place was almost empty and the cooks were just relaxing as if you weren't standing there with food. Got our 2nd round 5 minutes till close so we ate what we could and one person had half their plate left so they added it to the fries we just got. The waitress freaked out. Fastest we saw her move the entire time. Said we would have to pay for additional person which we said that's fine . She went and told the manager. The site an... read more

OpenTable Diner 

on OpenTable

2 years ago

The entire experience wasn't great from start to finish. We came in and at the host stand were greeted with "can i help you?" in a very aggressive tone. I told him we had a reservation and he asked me the name then, then proceeded to walk away from me without another word. Very odd. He came back about 10 minutes later and showed us to our table. Our server was perfectly nice, and honestly the only saving grace aside from the drinks. He explained to us how it worked, and we were off. The cooks were not nice either, and the fo... read more

OpenTable Diner 

on OpenTable

2 years ago

On the first round our food was burnt. I had spinach that looked like black goo on my plate. There were to many orders on the grill and not enough cooks, plus the grill was way too high. I saw one of the cooks turn it down. Server charged us for 15 but only had 13 people in our group. Server forgot to make my daughter’s drink, and never refilled our water. I would expect better service for a $600+ bill. First visit ever, but I don’t think I’ll return. Even the ladies restroom was a mess. I went into a stall and another lady ... read more

jackiel 

on OpenTable

2 years ago

Didn't like how flavors were limited by sauces instead of build your own more usual in Mongolian bbq 

JoshH 

on OpenTable

2 years ago

Terrible customer service. Got there for our reservation and they proceeded to forget about us. No one at front desk to ask after we had checked in. Rude and abrupt when asked. Ended up leaving.