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FiRE + iCE Boston
- Boston, MA
About this business
Located on Berkeley Street, Fire + Ice is a popular restaurant chain that is known for its out-of-the box concept and delicious food. Different food combinations, fresh food and an upbeat ambiance are sure to give your evening a great start. Walk around the place and choose your combinations and stop at the interactive grill area where the chefs will entertain you while creating some delicious grills. The cuisine is mainly Mongolian grills and American flavors, the perfect place for friends and family. Check website for more... read more
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
The food was good but they need to do a better job at check-in. There was quite a line when I got there and people were confused as to whether there was a line for reservations or not. Our server was really good and the food was really good!
Business response:
Thank you, Tara for visiting. We are so glad to hear you enjoyed your food and that you server took good care of you. Thank you for your understanding and patience during your visit on a particularly busy Saturday. We're proud of our hard working team under difficult circumstances and have made important steps to ensure better handling in the future. We hope you will return again and have the great FiRE+iCE experience we love giving to our guests. Thank you again for sharing.
We had a reservation for a party of 8. One member in our party needed access to the elevator. When I called and mentioned this the day prior, nobody said it was out of order. Upon arrival we learned it was not working and my Elderly Mother was not able to sit with our party upstairs. We had to split up! This was not the scenario we hoped to celebrate a birthday under. However, we split our party and the Manager on duty and two wait-staff took phenomenal care of us. They couldn't fix the elevator but they did just about every... read more
Business response:
Hello Jan, Thank you choosing to celebrate with us. We sincerely appreciate your understanding and are so pleased to hear our team took such great care of you. We love our guest and always want to put you best interest at heart, thank you so much for mentioning our team. Robert is awesome and goes above and beyond regularly - he'll be happy to know he helped make your visit exceptional. We hope we can welcome you back again soon. - FiRE+iCE Boston
Very good food, and very good service. How it works can be a little confusing for the first time visitor; collect different food (meats, pasta, rice, vegetables) from a buffet then hand it off to a chef who grills it while you wait. Also a nice cold salad bar. Will happily return when back in Boston.
Business response:
Thank you, David for visiting and your lovely review. We appreciate your recommendation and taking the time to leave it. We happily look forward to your next visit to Boston and your next FiRE+iCE experience. - FiRE+iCE Boston
We took a group of girls for a 16th birthday. Everyone had a great time. There were other celebrations going on around us. Fun atmosphere! And yes- the food was delish. We will be going back!
Business response:
Thank you, Joanne for choosing to celebrate with us! A sweet sixteen is no joke and we're honored to be the spot. We are so glad to know our team cold provide a great experience and offer great food during your visit. We look forward to your return. Cheers! - FiRE+iCE Boston
Fun place. Went for 15 year old birthday. Everyone liked the food. Service was good. Thought decor would be a little nicer. A bit pricey but lots of food choices. Had a reservation and we were seated right away. Would recommend.
Business response:
Thank you for visiting, Kristin! We appreciate your recommendation and we hope it was a great birthday celebration. Our team looks forward to welcoming you back again soon. - FiRE+iCE Boston
Well, it is clear there in the middle of renovation. The first floor bar was disgustingly dirty and poorly managed. Bartender had no idea how to make a mai tai or a Manhattan. She had lookup both recipes. Alcohols available were very basic and generic clearly not a craft cocktail location. We've been going to fire nice for almost 10 years for New Year's because our kids love it. We would not go if it were not for them. The changes on the second floor were definitely better especially location of the sauces and the seafood av... read more
Business response:
Thank you, Lizah for your continued patronage and for taking the time to leave us this feedback. Our team works hard to give the best to our guests and we are sorry to hear this was not your experience this year. Feedback like your is crucial for us and helps us better train our staff and tackle issues head on. Your recommendation is truly appreciated and we hope to welcome you back again soon for the great experience you’ve come to expect from us - one we know we can deliver. - FiRE+iCE Boston
Always a fun time! We love the food and atmosphere - great for groups or families.
Business response:
Thank you, Dara. Our team loves creating a fun and lively atmosphere for our guests. We're happy to hear you enjoyed your food and your time with us here at FiRE+iCE Boston. We hope we can welcome you back again soon. Thank you again for the recommendation. - FiRE+iCE Boston
Best time!! We’ll be back next year!! Great food!! Great fun!! Great memories!!
Business response:
Thank you, Mary! Happy New Year to you :) we look forward to your next visit & making more memories with us. Cheers! - FiRE+iCE Boston
I love it here! And such a great value for everything you can get.
Business response:
Thank you, Eric! We love having you - We always suggest coming hungry to take full advantage of our all-you-can-eat price. We're glad you enjoyed your visit. Thank you for sharing - we hope to welcome you back again soon. - FiRE+iCE Boston
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.5 star rating with 6,577 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open tomorrow at 12:00 p.m.