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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
My daughter birthday
Business response:
Thank you for celebrating with us! We look forward to welcoming you back again soon. - FiRE+iCE Boston
Celebrating engagement
Business response:
Congratulations on your engagement - thanks for celebrating with us! - FiRE+iCE Boston
Fire and Ice was amazing 👏 even in the midst of this pandemic was a great experience. Things are different right now and you have to fill out a slip to place your dinner order and have your food bought to you for safety reasons. But even with this new procedure in place,, my husband and I both were extremely satisfied and the orders were completely correct.
Business response:
Thank you so much for you kind words, Heavenly! We are so happy you enjoyed your FiRE+iCE experience even with the current modifications. We look forward to welcoming you back again soon for another great visit. - FiRE+iCE Boston
I was extremely appreciative of the safety changes necessitated by this damned covid, but I must say that it changed the "normal dynamics & fun" of eating here. This is just a comment, and NOT to be misconstrued as a complaint, and the food was just as tasty. ONE complaint is the paper menus that they were giving out to order your food were printed on a printer that was running out of ink, and it was barely legible.
Business response:
Thank you for visiting, NorrisandTroy! We sincerely appreciate your feedback - we're always looking to hear from our guests, especially at this time as we all adapt and adjust to this "new normal". We're learning everyday how to navigate this new territory and genuine feedback like yours is crucial to our decision making. Thank you again for joining us and sharing these thoughts. We hope to welcome you back again soon. - FiRE+iCE Boston
I've been to Fire and Ice many times in the past and its been amazing, that's why I was very disappointed with our experience. Our service was very slow, we only saw our waiter 3 times in the 90 min we were there. Our food took a long time to get to us and it lacked flavor and was poorly cooked. For the almost $150 we spent it was not at all worth it.
Food was amazing as always, service was great. Ambience was a bit to dark for my taste.
Business response:
Thank you Savrinah! We appreciate your recommendation and feedback. We love hearing from our guests, especially at this difficult time in restaurants. We look forward to your next visit with us. Cheers! - FiRE+iCE Boston
We didn’t know what to expect under the new covid procedures but everything was cooked perfect and our server was friendly and attentive
Business response:
Thank you, Richard! Your recommendation means a lot to us. Our team is working hard to deliver the FiRE+iCE experience you know and love while remaining safe for all. We're glad you enjoy your visit and we look forward to welcoming you back again soon. Cheer! - FiRE+iCE Boston
The service was fantastic and the food was perfect. Even in covid times, they are doing a great job.
Business response:
Thank you, David! It means the world to us to hear from our guests now that we're back. Thank you for your encouraging words. We look forward to your next FiRE+iCE experience. Cheers! - FiRE+iCE Boston
My girlfriend and I are big fans of this restaurant. This was our first time going post-COVID, and we were VERY disappointed with the service. Our server seemed very distracted, I'm not sure if he was taking on additional duties, but we received 3 plates of food over our 1.5 hour meal, after making the utmost effort to get his attention. I noticed that every other server had a wonderful sense of hustle and that people who were seated after us were receiving their food before we did. I'm partially concerned that maybe our ser... read more
Business response:
Thank you for reaching out and sharing your experience. We would like to sincerely apologize for your disappointing visit. After 8 months closed our crew re-opened our Boston location on 11/5. We've been working diligently ever since to adapt our concept to the current restrictions imposed on restaurants. We never want a guest to leave feeling this way and we hope to have the opportunity to welcome you back for the FiRE+iCE experience you've come to know and love.
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,399 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is open now. It will close at 9:00 p.m.