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Firstmark Credit Union - Fredericksburg, TX

5.0
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

610 W Main St, Fredericksburg, TX, 78624, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.067 reviews
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Karl L.'s profile image
Karl L. 
on Birdeye

a month ago

The staff was very nice and helpfull 

Business response:

Hi Karl, We're delighted to hear that you had a positive experience with our staff. Thank you for choosing Firstmark, and we look forward to serving you in the future. Best, Firstmark Credit Union 

Howard F.'s profile image
Howard F. 
on Birdeye

3 months ago

Excellent customer service from Sierra in the Fredericksburg TX office. 

Business response:

Hi Howard, Thank you for your positive review! We're glad to hear that Sierra provided you with excellent customer service at our Fredericksburg Financial Center. We appreciate your feedback and look forward to serving you again in the future. Best, Firstmark Credit Union 

Santos A.'s profile image
Santos A. 
on Birdeye

5 months ago

The office staff was great!! We're glad to do business here locally and in person. 

Business response:

Hi Santos, Thank you for your positive feedback! We're thrilled to hear that our team provided you with excellent service. We pride ourselves on offering a helpful, knowledgeable, and personal banking experience. We appreciate your trust in Firstmark and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Tina D.'s profile image
Tina D. 
on Birdeye

5 months ago

I reached out to Josie to consolidate some payments into one, and she was super helpful & fast. Gave me lots of options & advice. Thank you Josephine! 

Business response:

Hi Tina, We appreciate your positive feedback! Josie is dedicated to providing excellent service and we're glad she was able to assist you with consolidating your payments. We strive to provide our members with the best possible service, and it's always great to hear when we have met our goal. Thank you for taking the time to share your feedback with us, and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Troy B.'s profile image
Troy B. 
on Birdeye

6 months ago

Very pleasant experience. 

Business response:

Hi Troy, Thank you for your positive feedback! We are truly grateful for your membership and hope you will continue to choose Firstmark for all of your financial and banking needs. We are happy to help in any way we can. Sincerely, Firstmark Credit Union 

Nancy M.'s profile image
Nancy M. 
on Birdeye

6 months ago

I came into the Fredericksburg branch with some questions. I spoke with Josie and she answered my questions and helped me make some changes on my account. 

Business response:

Hi Nancy, Thank you for taking the time to share your positive experience. We're glad to hear that Josie was able to assist you with your questions and account changes at our Fredericksburg Financial Center. We appreciate your feedback and look forward to serving you again in the future. Best, Firstmark Credit Union 

Zachery D.'s profile image
Zachery D. 
on Birdeye

7 months ago

Makyla was super helpful and made the entire process super easy. She handled my situation with great member service! 

Business response:

Hi Zachery, Thank you for taking the time to leave us a positive review. We're delighted to hear that Makyla provided you with excellent service and made the process easy for you. We value your feedback and appreciate your membership! Best, Firstmark Credit Union 

Peggy K.'s profile image
Peggy K. 
on Birdeye

8 months ago

A very good experience with Sierra Masters. She was super friendly and acknowledgable. Very kind person. She offered her help with anything I didn’t understand and before i even asked! She’s a keeper. 

Business response:

Hi Peggy, Thank you so much for taking the time to share your positive experience with Firstmark. We truly appreciate your kind words and are thrilled to hear that you had such a good experience. At Firstmark, we strive to provide the best possible experience for all our members, and feedback like yours reassures us that we are on the right track. Thank you once again for choosing Firstmark. We look forward to serving you in the future! Best, Firstmark Credit Union 

Edwin H.'s profile image
Edwin H. 
on Birdeye

a year ago

Very helpful and knowledgeable. 

Business response:

Hi, Edwin. We are happy we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 67 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.  

Need help? Contact us.

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