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Five Four Restaurant & Drafthouse- Cedar Park
- Restaurants
- Cedar Park, TX
About this business
Location details
1320 E New Hope Dr, Cedar Park, TX, 78613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
This is one of those places that look fancy on the outside, but serve the same Austin special startup CISCO food. Ordered the Mac Daddy Mac and cheese with extra cheese because the first time ordered was dry. Then come to find out I spent an extra $3 on some preservative chalky cheese that every scam business uses. I also ordered the moon fries and that also uses the same crappy cheese. Never again. Don't waste your money on this stuff. The fries taste like reheated garbage that they throw in the microwave then take a pretty... read more
Business response:
We apologize for the disappointing experience with your Mac Daddy Mac and cheese and moon fries. We take your concerns about the chalky cheese texture very seriously and will take a look at the product to make sure it is up to the specifications and standards we expect. We are nearly a 100% scratch kitchen from dressings and sauces to hand-breaded items, fresh cut salads, house made croutons and higher quality items overall. That's what truly sets us apart and allows us to offer polished dining quality at prices well below r... read more
I rarely write negative reviews, but this place deserves it. We've been in 6 times since they opened. Let me lay out the positives first: the bar is large, it's a great concept and could have done really well up here, and - a positive for us - there will not be a 7th time visiting. The bar is large and PERFECT for up here....however, there is no WiFi (how do you not know that your HH crowd primarily works from home and wants to finish out their day having a beer or 2?), the staff NEVER knows what's on tap, the staff forge... read more
Business response:
We are sorry to hear about your disappointing experiences with us. There's no excuse for forgotten orders, staff not knowing what's on tap, or poor service - these are fundamental issues we need to address immediately. We appreciate you acknowledging our great location and concept, but we clearly haven't delivered the experience you deserve. Please visit www.54th.net/contact so we may reach out to discuss further and make this right.
Love the food, service is great, atmosphere is superb, price is on the money....BUT every time I come here the floor is filthy. If the floor is dirty, is the kitchen dirty? I don't know. It irritates me every time. Perceptions are important! Would give 5 stars, but I can't.
Business response:
Thank you for sharing your concerns. We appreciate your feedback and will address the cleanliness issue promptly.
Never going back. Good wasn't flavorful. Service was great. Don't remember her name but she did great. Nice n cozy place. But not going back.
Business response:
Thank you Caterria , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
The food isn't bad but the rating is based upon so much salt being used that it makes the food almost inedible. Third time I have tried this place and each time, no matter the dish (this time Lt Dan Shrimp and fried mushrooms), the salt was crazy over the top. I think I will have to abide by my 3 strike rule. As others have mentioned here, why isn't management looking into these complaints?
Business response:
We're disappointed to hear about your experience with the salt in our dishes. Please visit www.54th.net/contact so we may reach out to discuss further and ensure we try to prevent this from happening again.
Staff was dismissive, rude and condescending, Our server Preston, forgot our silverware. When he came around we asked for some and he said ok but he never returned. I turned to a nearby waiter (tattoo on neck) and asked for silverware and he sarcastically said to our table "I'm not your server". At least three waitresses mistakenly brought other people's food to our table. And consistently asked if we were using all the chairs at our table. Absolutely disgusting experience. I would give one star but Yelp's algorithm trea... read more
Business response:
Thank you Mr , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
Their steaks are not the same cuts of meat they state on the menu. What they sell as a filet mignon or a rib eye (neither of them are the cuts of meat listed) are so very terrible! Other things i have tried there are over priced and the taste is only fair. We will not be eating there again. Bar is good.
Business response:
Sorry for any inconvenience you experienced during your visit. We appreciate your feedback and will address the issues you mentioned. Thank you for sharing your thoughts.
Ordered Blackened Ribeye and it's too salty that we have to use the water to clean the steak. Horrible . Oct 23 dinner 8pm.
Business response:
We are disappointed to hear about your experience with the Blackened Ribeye. Please visit www.54th.net/contact so we can make this right.
This was the absolute worst experience at this place. We had been 3 times previously and the 3rd visit was bad, they gave us a $10 card to use on the next visit. I had asked the server about modifying a wrap to use veggie burger in it instead of chicken and that I still wanted the bacon in it. She said she'd have to check and would let me know. She never came back to tell me what I was getting or if I needed to change my order. My food came out as a wrap with just veggies, no veggie burger, no bacon. I also asked for salsa... read more
Business response:
Sorry for any inconvenience. We sincerely apologize for the multiple service failures during your visit. The wrong order with your wrap missing the veggie burger and bacon, the confusion about salsa charges, the delayed remake, and the gift card issue are all unacceptable. We are a 100% scratch kitchen and it's possible your wrap was not executed properly - we need to look into our recipe for accuracy. There's no excuse for the poor communication and service you experienced.
Frequently asked questions about Five Four Restaurant & Drafthouse- Cedar Park
How is Five Four Restaurant & Drafthouse- Cedar Park rated?
Five Four Restaurant & Drafthouse- Cedar Park has a 4.1 star rating with 802 reviews.
When is Five Four Restaurant & Drafthouse- Cedar Park open?
Five Four Restaurant & Drafthouse- Cedar Park is closed now. It will open at 11:00 a.m.