The Products We Offer Are The Best In The Industry Our founder, Brad Flack, has learned a tremendous amount about the flooring industry over his many years in business. The products we offer for your home — from the carpet to the hardwood floors to the waterproof flooring — are the best products in the market. That’s doesn’t always mean they are the most expensive. They are simply what we feel most comfortable selling to you given their quality and durability.

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381 reviews

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Branden Hayes review for Flack's Flooring

Branden Hayes on Facebook

a day ago

We were in a bind trying to squeeze in the scheduling of new carpet after we closed on our house but before we moved in. Amy was very accommodating and went out of her way to make sure this could happen. Thank you! The crew was very professional and efficient. Carpet looks spectacular and I appreciate everyone on the Flack’s team for making this happen. I’m a customer for life!

Business Response:

Hi, Branden. Thank you so much for leaving us a stellar review!

Madison Johnson review for Flack's Flooring

Madison Johnson on Facebook

2 months ago

Skip was amazing to work with from beginning to end! He was quick to come out to our house and bring samples by for us. We were out of town when our floors got installed and he was great with communicating. We are so happy with how our floors turned out!

Business Response:

Hi, Madison. Thank you so much for leaving us a stellar review!

Sphesihle Ka Mamakhe review for Flack's Flooring

Sphesihle Ka Mamakhe on Facebook

2 months ago

No doubt about Mrs Katie George is the best among all account manager I swear to tell the whole world about her, so why don't you invest with her she's trusted and fast I never believed If I trade with $700 I will have profit of $8000 in 6 working days you are indeed the greatest woman ever God bless you ma'am I will tell all my friends and family to trade with you, you put smile on my face 😍😍😍😍 You can reach her via WhatsApp:+1 [857] 547 8795 Email: Katiegeorge.cgk@gmail.com.

Business Response:

Hi, Sphesihle Ka. We are thrilled to learn that you had a positive experience with us!

Hannah Gossett review for Flack's Flooring

Hannah Gossett on Facebook

3 months ago

Skip was great to work with from beginning to end! He helped us pick the perfect flooring for our basement and worked with us to find rubber flooring for our gym as well. Everyone we worked with was professional and reliable and our new floors were installed in a timely manner. Plus the floors turned out better than we imagined!

Business Response:

Hi, Hannah! Thank you for your positive feedback about Skip and your new floors. We hope you love them! Please don't hesitate to reach out if you have any questions in the future.

Stefanie P. on Birdeye

★★

3 months ago

Bottom line: Honest and transparent service, quality flooring, and exceptional installers. Longer version: When I called Flack's Flooring and found out they first do an appointment at their showroom location off Hwy 400, I wondered why they didn't just send a guy to our house with samples and that handheld floor-measuring device that apparently exists now, as other businesses had done during the get-estimates phase of my flooring project. And when Ryan led me into the large room full of options and opened with, "Now, we won't be the cheapest option you'll find," I really had reservations; however, their estimate was within my budget, and the team they sent out completed the flooring in such a seamless way that you’d think my house was built with these floors. Also, unlike other businesses, Flack’s Flooring’s posted prices in their showroom includes stuff I hadn’t even thought about, such as ¼ round – that important floor moulding trim piece that I never considered accounting for but definitely would’ve wanted replaced. Their posted price also includes occupied installation (meaning they move and place back all the heavy stuff, like sectional couches and laundry machines and dining tables), floor prep, and the delivery of the flooring. We went with Karndean, a respected flooring producer. Honestly, I didn’t even know enough about LVP to even know of a specific company. If you’d have asked me who makes flooring, I would’ve shrugged and said, “I don’t know. Home Depot?” Additionally, when Ryan came by the house, he pointed out potential problems, such as the foyer’s wood glued to wood resulting in maybe needing the underlying plywood replaced, and the toilets maybe needing a plumber to resize them to fit back in their spots since the new floor would be thicker. Did either of those potential problems become actual issues? Nope, but it was nice to know ahead of time that those specific areas might need to be addressed. Lastly, for those readers who have reading stamina, I want to again comment on the installers. There is not one spot where it seems like these floors were switched out from the original flooring. Even my parents commented on the excellence of the installation. Those men worked tirelessly, and I am not kidding when I write that these guys showed incredible workmanship. I could not be happier, and when we get the bedrooms and stairs recarpeted in a year or so, I am definitely going back to Flack’s Flooring.

Business Response:

Hi, Stefanie. We are thrilled to learn that you had a positive experience with us!

Anthony Koumoundouros review for Flack's Flooring

Anthony Koumoundouros on Facebook

3 months ago

They honored their commitment time and install the flooring professionally.

Business Response:

Thank you so much for your kind words, Anthony. We really appreciate you taking the time out to share your experience with us. Cheers, Flack's Flooring

Beth Brandon-Bryant review for Flack's Flooring

Beth Brandon-Bryant on Facebook

3 months ago

We just had carpet put in our main bedroom and two guest rooms! We absolutely love it!!! Flacks guys did an amazing job!!! Not even “on time,” they showed up early!!!! 🙌🙌🙌🙌 The team of guys were so nice and really did an exceptional job! Very pleased and would absolutely recommend them!!!❤️

Business Response:

Yay! Thank you beth for such a wonderful review. We are happy our team could help you get the perfect flooring for your home! Feel free to share photos with us on social media :)

Brenda Hunt Norman review for Flack's Flooring

Brenda Hunt Norman on Facebook

3 months ago

My customer service rep was Amy Young. She was very helpful and professional. She coordinated the installation and followed up to ensure satisfaction. The installers were professional and very organized. Installation was a breeze. I am very happy with Flacks service. Thank you!

Business Response:

Hi, Brenda! Thank you for giving us a review and so glad Amy was able to help you during the entire process. Feel free to reach out if you have any questions or concerns in the future!

Dan Tomberlin review for Flack's Flooring

Dan Tomberlin on Facebook

3 months ago

Flack’s Flooring is the best! The price was right and they got right on it, no delays. Bruno Alves was the lead installer of our new floors. We are so happy with the job he and his happy team did for us. Fast, completely professional and left the place absolutely clean. Highly recommend them!

Business Response:

Hi, Dan. Thank you so much for leaving us a great review and glad Bruno and his crew took good care of y'all!