FlexShopper

Shirlene J 

on BBB

4 years ago

I had a great experience with flex shopper. Had not even heard of the company before. Went to get 2 new tires on my car. The tire company said I needed 4. They mentioned flex shopper. I left with brand new tires on my car. Auto debits to my account weekly which was fine with me and 90 days early payment option of total amount. I always had a great experience with customer care agents when I called for information. Ronise was the final agent I spoke with and as always I had a great experience with her too. My balance is now p... read more

Angel R 

on BBB

4 years ago

I received extremely great customer service from Cynthia today she was very helpful and a pleasure speaking with! 

Christina M 

on BBB

4 years ago

My experience with Flexshopper has been good. Great Customer Services, " Cynthia R. helped me out tremendously when I felt like I wasn't gonna be able to work things out. She was pleasant and understanding. I really appreciate when people in customer service care about their jobs and talk to customers with respect and try to help rather than making customers feel like they are not trying and make them even more upset. Thank You again, Cynthia R.," YOU ROCK". 

Herbert H 

on BBB

4 years ago

While I like the idea of the company, and appreciate the opportunity that it may give some of us with less than perfect credit, it has proven to be a major pain in the rear. Poor service and response, on hold for over an hour multiple times trying to resolve issues, employees that don't seem to understand what's going on (though their attitude about it has been terrific so that's a huge plus) payments not processing when they are supposed to, etc. After 2 weeks of back and forth with different people (who I do feel tried the... read more

Naji C 

on BBB

4 years ago

At first I saw that they had taken money out of my account twice in one day a week ahead of time. But Cynthia was very pleasant. She helped and reassured me that she would take care of everything 

Ann G 

on BBB

4 years ago

Called in and spoke with Cynthia. She is AWESOME!!!! Great customer service, and wonderful personality. She went above and beyond to help me schedule monthly payments. Thank you Cynthia. I wish every customer service agent could be like you. Thank you again. 

Hunter M 

on BBB

4 years ago

Cynthia R. was fantastic, She was very friendly and was able to resolve my account with no hassle! 

Nancy M 

on BBB

4 years ago

If it were not for the tireless work of Alejandro C., I wouldn't be happy. Purchased a mattress and US Mattress (their vendor) has been super slow. Alejandro was professional, kind, courteous and understanding of my need for this item as I am currently undergoing chemotherapy for stage 3 breast cancer. I hope everyone who needs help with anything at FlexShopper gets to work with Alejandro C.. He deserves special recognition! 

David I 

on BBB

4 years ago

Victoria was simply AMAZING!! What a great personality, awsome and exceptionally welcoming. Knows her position and the way around her computer system so well. Victoria knew what I was gonna ask and request, before I even asked it. We had such an inspiring talk, besides the account activity I had called in about. It was simply an honor dealing with her. Our talk must have carried on for 20 minutes or more. She's in the Florida Office, and we had a blast talking about that state in comparece to the sorrowful area of the county... read more