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Linda H 

on BBB

a year ago

Very good phone support. My system was installed years ago. Any trouble has been handled as quickly as possible. Which they had more technicians available, instead of doing the work initially ourselves as customers. 

Mildred W 

on BBB

a year ago

I was assisting a disabled senior friend of mine, who is also on very limited income, reach out to your company ( with and by her request) to troubleshoot and resolve a problem with her system. When we called we spoke to several customer service people ************** who politely listened to our needs. They directed us to Zia. In this day of impersonal communication via text/emails, etc., Zia is an amazing/refreshing example of how to treat customers in a much needed "old fashioned" way. Definitely she is a major asset to Fl... read more

Jennifer H 

on BBB

a year ago

The technicians on the phone and in person have been great! The security system has worked way better than our last security provider. Very happy with Fluent. 

Teresa D 

on BBB

a year ago

Rep I chatted with (*****) was very professional and knowledgeable. Continued chat until my issue was solved 

Linda G 

on BBB

a year ago

Best customer support ever!!! Will keep Fkuent for a lot of years!! 

Elizabeth S 

on BBB

a year ago

I'm very happy with Fluent!!! I have great experience with customer service and always a great outcome!!! I love their service and will continue to be a Fluent customer!!! 

Brad M 

on BBB

a year ago

I have been having issues for a couple of weeks, had to wait for ******************************************************************************************** the background. I got a fellow named ************ - he was incredibly patient and tenacious as together we eliminated the possibilities and figured out the solutions as they were multiple as it turned out. Super satisfied with how it was handled and even though it took a while; much better than sitting around for half a day to have some tech come out and still be tied u... read more

Adola M 

on BBB

a year ago

*** provided excellent customer service. He was very friendly and helpful. 

Al L 

on BBB

a year ago

The guys at tech support know there systems. If you get them on a question, they will take the time to find the right answer to the question. Good guys here......