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Fogg's Automotive
- Used Car Dealers
- Glenville, NY
About this business
Location details
642 Saratoga Rd, Glenville, NY, 12302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Recommended$31 for a synthetic oil change AND an inspection! I’ll take it! #FoggsForLife
Business response:
Hi Sarah, we hope you had a wonderful Thanksgiving! We are so grateful for your review and are thrilled to hear that you are satisfied with Fogg's Auto service! We’re here for you anytime.
Give you the run around and the famous line "others are highly interested" Will give you rough monthly payment over phone then be told if you want exact figure you need a sit down meeting..whats going to change from over phone to in person..absolutely nothing unless their loan payments go off how someone looks.
Terrible service! Had to bring car to get fixed barely a week after I purchased it. Just paid first payment. They’re terrible to talk to and deal with. Refused to put decent parts into it. Sold it to me with bad tires and rotors and wouldn’t honor that even!!! They will get what’s coming to them. I promise that!
Business response:
Thank you for taking the time to provide us your feedback, Edward. We read your feedback with a lot of concern and we are deeply sorrowed at how we created a broken experience for you. Your satisfaction is invaluable to us. A manager will be reaching out to you directly to understand your concern and get this sorted.
🙄 🙄 🙄 🙄 🙄 🙄 🙄 🙄 🙄 no comment
Business response:
Hi Marianne, we are sorry to hear about your recent service experience with us is less-than-satisfactory. We would like the opportunity to investigate your feedback further. A manager will be reaching out to you directly to sort something out. Thank you!
They offer some incentives but they are tricky when it comes to actually keeping those incentives. Not happy with the way things are handled
I wouldn’t recommended them to my worst enemy. While I know I have some credit issues I need to work on, I don’t think it’s professional to state that “I was wasting their time with a —- credit score.” Very unprofessional.
RecommendedWhen I bring my car in for service the mechanics do not try to sell me services my car does not need . The complementary oil changes and inspection for the time the owner has the car when bought from Foggs .
My car has been in service for almost 4 weeks and still not fixed. Check engine light on. Same code been told twice it was fixed, showed up and started my car and check engine light was on. Paid $659 and now I still don’t have my car.
Copied directly from my Google Review: Update 4/23/21: They really need a 0 star option. Do yourself a favor and stay far away. You can see my past reviews- so I'll spare you that. My check engine light is back on! I called and scheduled an appointment to get it fixed on 4/16- my appointment was scheduled for 4/28 as I needed a loaner car and that was the soonest they had it. By, Saturday 4/17/21 I had worked things out and was able to work remotely thanks to my job. I called- I left a voicemail on Saturday, Monday & Tues... read more
Frequently asked questions about Fogg's Automotive
How is Fogg's Automotive rated?
Fogg's Automotive has a 4.4 star rating with 3,028 reviews.
When is Fogg's Automotive open?
Fogg's Automotive is closed now. It will open at 8:00 a.m.