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Fogg's Automotive
- Used Car Dealers
- Glenville, NY
About this business
Location details
642 Saratoga Rd, Glenville, NY, 12302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedWe bought our second car from there but our first car was bought somewhere else! They now do service on both cars and can't complain! Loaner car if it's going to take a day or more! Communication is on point!
You guys sold me a crappy car with a bad transmission I had to get fixed on my own. Do you think I’m going to recommend somebody do you guys. And on top of that you tried to Get me to buy the extended warranty without asking. Do you think that’s good business for me. I don’t think it is and I’ll never come back to you guys again to buy another car. The only reason I bring my car back now is because I get free oil changes and free inspections on my car. If it would be for that I wouldn’t even come back to your business at all... read more
Business response:
Hi Kelly, I apologize that the purchase didn't go as you expected. If you'd like to discuss some of the items you claim here I'd be more than happy to talk. My direct line is 518-348-7763, thank you, Hal Talbot GSM
Horrible service!!!!! Takes forever to get just an oil change PLUS they supposedly fixed my sound system and a lightbulb 2 days later the lights came on again that they were not fixed. So done with Foggs I would sooner pay at Jiffy Lube then have their free service.
Just close the place down they are scammers
they were unprofessional during the sale, uncaring about their mix ups and sold me a car without a battery hold down, or an owners manual, im supposed to eat the cost bc they wont...cheap part but its the premise of it! never again will i go there for a vdhicle! save your money people, they suck! sales, and service need a remodel!
the service department was sub par an appointment on 11/27 for an exhaust system and inspection took until 12/10 due to a delay in getting the parts that were supposed to take 3 to 5 days to get
I feel that service is a ripoff. There for a moment I was at Midas. I won’t go there again.
RecommendedWas there this past Wed. Bought a 2017 Rouge. They made it simple and helped me understand everything. Customer friendly staff. Thanks again Foggs :)
Business response:
Thank you Brian for the kind word and your business. If anything arises please reach out to us. Welcome to the Fogg Family
Well a I Bought a fairly new car about a year ago from Foggs. I had my first flat tire this week and to my surprise there was no spare in the trunk. I feel like that should have been made clear when the car was sold to me. Instead the car comes with a "fix a flat" in the trunk. Well I found the fix a flat and it was a no good used can. Not used by me. I was left with no options to move my vehicle. I talked to foggs and they refused to send someone to help me, or tow the car because I was more than 20 miles. I was about 35.... read more
Business response:
Hi Amy, we appreciate you bringing this to our attention. We want to take great care of our customers and we are sorry that your experience was not representative of the way we want to do things. I'm glad we were able to connect on the phone to make things right with you.🙂
Frequently asked questions about Fogg's Automotive
How is Fogg's Automotive rated?
Fogg's Automotive has a 4.4 star rating with 3,028 reviews.
When is Fogg's Automotive open?
Fogg's Automotive is open now. It will close at 4:00 p.m.