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1347 Encinitas Blvd, Encinitas, CA, 92024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
We visited Foot Solutions on Saturday to get new insoles for my better half- and were helped by Brittney. Because he had purchased the custom orthotics originally from Foot Solutions a couple of years ago, we were able to get a "tune up", instead of having to replace them. Brittney was very helpful and knowledgable - and really took her time to make sure the orthotics were perfect. She did an awesome job on the orthotics, and we definitely appreciated her great sense of humor and friendly attitude. Beyond orthotics... read more
Business response:
Personal referrals are so meaningful to our business. Nothing communicates what we do and how much of an impact it can have better than someone who has experienced it telling a friend or loved one. The shoe selections are getting cuter while continuing to provide the comfort and quality many have come to appreciate about many of the lines we carry. Embrace your nature!
I just purchased my second pair of athletic shoes and custom orthotics from Foot Solutions. I couldn't be more pleased with the selection, service, and expertise. With my fallen arches, two size difference and different width feet, it's impossible to find shoes that REALLY fit both feet. It took time, and a special order of split sizes, but we achieved just that. But it wasn't just the shoes, perhaps more importantly are the custom made orthotics. I've tried them all, both off the shelf and custom made, including a se... read more
Business response:
Dennis, thank you so much for your enthusiastic feedback. Your sentiments are echoed by so many of our clients verbally on a daily basis, but it is refreshing to see that you went to the trouble to be a public advocate for what we do. We are deeply grateful we have been able to play a role in helping you arrive at a true solution after all the avenues you explored. Your experience is common to others and your feedback will help direct them to lasting and effective help. Our sincere thanks.
This store has a lot of shoe selections.the manager Joshua was very knowledgeable and Friendly. He did go out of his way to help me to find a nice and comfortable shoe for my problem Feet.i will recommend this store to everybody .
Business response:
Thank you so much for your visit! We are thrilled we were able to help.
Great place with very informative staff. They were very helpful and made sure my needs were met. My feet are feeling so much better! Thanks Foot Solutions
Business response:
Feet feeling great is why we exist!
Foot solutions is a lot more than I expected in many ways. I bought a pair of boots and my heels were slipping up when I walked so I wanted an insert to fill up some space. The full service staff looked at my situation and tried several options to optimize the fit of the boots including adding a pad in the top to stop my foot from pressing too far forward and a riser under the toes to keep the heels down. I wanted the insole that I came in for in the end. The accessories are stored behind the counter so I did not know wha... read more
Business response:
I hope the insoles you came in for are working well for you. It is helpful for our prospective clients to have a window into what we do and an expectation of the pricing of our goods. Thanks for sharing!
I have been to this store many times and have always had very excellent customer service. Yesterday, I was there with a friend and Darryl was extremely knowledgeable and helpful. We were there over and hour and never felt rushed. The other employee aptly handled the other customers who came in while we were there. I would highly recommend this store to anyone who has difficulty finding comfortable shoes. One time I did need to exchange my shoes and had no difficulty. They only require that the shoes be in sell-able condition... read more
Had a horrible experience at the store when having a prescription taken them for new orthotics I made it very clear to the woman that took care of me that the orthotics had to fit in my current shoes that I could not possibly afford to buy all new shoes both work casual and work out they made the orthotics they did not fit at all they offered to change the shape and shave them but then they would not do what the doctor prescribed them to do I asked for a refund they would not the owner got very aggressive with me and threate... read more
Business response:
We are so sorry that you feel you had a bad experience in our store. However, I am the owner of the store and what we care most about is the satisfaction of our customers as you can tell from our reviews and rating. As for shaving and fitting orthotics into the shoes, that is a requirement most of the time with custom orthotics. Orthotics have functional parts such as the arch or metatarsal support but also non functional parts for additional comfort, such as the front part that fits under your toes. Modifications for fitti... read more
Tried three time and could not find the right fit very disappointing. Don't waste your money. Get real orthotics made to get your feet.
2 stars is because of great choice of shoes. Interesting that the store comments only on good reviews. So no comment on: - no returns or (if tried at home only) 5 % charge for credit cards; - not even store credit. I would like to add that they are hiding their prices: I had to ask and wait until the lady checked her records. $$$ shoes and flee market approach. I am glad that less than 1 mile there is a great store near Trader Joe's where I am shopping for 3 years.The shoes is also expensive, but it is a very nice civil bus... read more
Foot Solutions Encinitas has a 4.8 star rating with 273 reviews.
Foot Solutions Encinitas is closed now. It will open at 10:00 a.m.