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Foot Solutions Encinitas
- Shoe Stores
- Encinitas, CA
About this business
Location details
1347 Encinitas Blvd, Encinitas, CA, 92024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great place with very informative staff. They were very helpful and made sure my needs were met. My feet are feeling so much better! Thanks Foot Solutions
Business response:
Feet feeling great is why we exist!
Foot solutions is a lot more than I expected in many ways. I bought a pair of boots and my heels were slipping up when I walked so I wanted an insert to fill up some space. The full service staff looked at my situation and tried several options to optimize the fit of the boots including adding a pad in the top to stop my foot from pressing too far forward and a riser under the toes to keep the heels down. I wanted the insole that I came in for in the end. The accessories are stored behind the counter so I did not know wha... read more
Business response:
I hope the insoles you came in for are working well for you. It is helpful for our prospective clients to have a window into what we do and an expectation of the pricing of our goods. Thanks for sharing!
I have been to this store many times and have always had very excellent customer service. Yesterday, I was there with a friend and Darryl was extremely knowledgeable and helpful. We were there over and hour and never felt rushed. The other employee aptly handled the other customers who came in while we were there. I would highly recommend this store to anyone who has difficulty finding comfortable shoes. One time I did need to exchange my shoes and had no difficulty. They only require that the shoes be in sell-able condition... read more
Had a horrible experience at the store when having a prescription taken them for new orthotics I made it very clear to the woman that took care of me that the orthotics had to fit in my current shoes that I could not possibly afford to buy all new shoes both work casual and work out they made the orthotics they did not fit at all they offered to change the shape and shave them but then they would not do what the doctor prescribed them to do I asked for a refund they would not the owner got very aggressive with me and threate... read more
Business response:
We are so sorry that you feel you had a bad experience in our store. However, I am the owner of the store and what we care most about is the satisfaction of our customers as you can tell from our reviews and rating. As for shaving and fitting orthotics into the shoes, that is a requirement most of the time with custom orthotics. Orthotics have functional parts such as the arch or metatarsal support but also non functional parts for additional comfort, such as the front part that fits under your toes. Modifications for fitti... read more
Tried three time and could not find the right fit very disappointing. Don't waste your money. Get real orthotics made to get your feet.
2 stars is because of great choice of shoes. Interesting that the store comments only on good reviews. So no comment on: - no returns or (if tried at home only) 5 % charge for credit cards; - not even store credit. I would like to add that they are hiding their prices: I had to ask and wait until the lady checked her records. $$$ shoes and flee market approach. I am glad that less than 1 mile there is a great store near Trader Joe's where I am shopping for 3 years.The shoes is also expensive, but it is a very nice civil bus... read more
Big con job. Buy the inserts at Walmart for lot less money. No cash refunds but a store credit only, and the store has very little merchandise.
Business response:
Very sorry that we could not make you happy Nancy. The inserts we sell are not sold at Walmart, and we make custom orthotics. We usually do not take back over the counter inserts once they are used but we always try to find a solution if the customer is willing to work with us. There is also the option of applying the money spent on ready made orthotics towards custom made ones within 30 days. Although our store is not very large we carry over 30 brands so I am sure we can find a way to redeem ourselves should you be kind en... read more
I went to Foot Solutions to try to find some comfortable walking shoes for an upcoming trip. It was not all bad but overall I was not happy and am unlikely to go back there. Here are the pros and cons: The pros: 1) The salesman spent a lot of time with me and seemed knowledgeable about foot problems and shoes. He seemed eager to help me find something that would work. I appreciated his patience and the time that he spent. 2) They have some very comfortable shoes in the store that I haven't seen elsewhere. The cons: 1)... read more
The salesman here oversold his ability to help me choose the right solution for my foot pain. After spending $300 there for shoes in which I couldn't walk without pain, I went to a real orthopedic specialist and had to get customized orthotics. (by the way, these were way less than Foot Solutions tried to sell). Foot Solutions would not take the shoes back, even though I had planned to get different walking shoes with the credit.
Frequently asked questions about Foot Solutions Encinitas
How is Foot Solutions Encinitas rated?
Foot Solutions Encinitas has a 4.8 star rating with 261 reviews.
When is Foot Solutions Encinitas open?
Foot Solutions Encinitas is closed now. It will open at 10:00 a.m.