Fox Pest Control

Mike H 

on BBB

2 years ago

On 6/24/23 I had a door to door sales rep **** from Fox Pest Control offer me a contract for 4 quarterly payments of $*****When I received the actual contract in an email 2 hrs later it was for $***** a month and a total of over $600.00! I was furious & immediately called the sales rep and cancelled the contract which he agreed too! Well today on 7/24/23 at 11:00 am my credit card was charged ***** for a treatment that did was never done or authorized!! I have made repeated calls to the Fox Pest Control office with no answer... read more

Jacob T 

on BBB

2 years ago

******** ignored No Soliciting sign and when I pointed it out he said "oh, no worries" and tried to continue his pitch. *** is either inadequately training their employees or directing them to ignore signs posted on private properties. 

Patricia S 

on BBB

2 years ago

Feel this company fails to provide customer service does not reply to emails or phone calls. Instead of charging me a monthly charge they charged the entire cost, also, they did not provide detail charges, requested cancellation of this service since it was done within 3 working days and heard nothing back. I know I should have been more pro active in what the total cost would be, but according to ***** the sales rep who came to my house, he said one thing and it turned out not to be accurate. What I thought the entire 4 tre... read more

Christine B 

on BBB

2 years ago

I called one week ago for services that were to be done that day AND was billed that same day. As of today, 1 week later, after 3 consecutive phone calls to the business, the first 3days of waiting for a technician to come out by the end of each of those days still no phone call, after asking for a refund, later that 3rd day no phone calls, no refund.. being put on hold for different people. THIS IS A HORRIBLE WAY TO TREAT A DISABLED VETERAN or ANYONE!!! Please DO NOT ALLOW this so-called Company to continue with their negli... read more

JAMES T 

on BBB

2 years ago

I needed pest control for my house I contacted Fox Pest Control. they are located at ****************************** ***** ** Phone# ************* first time I spoke to them gave me a price to come right out. They told me they needed my credit cards and signature to come. then they started to charge 65 dollars a month for them doing nothing. I called to cancel they said you signed a contract that says will pay ****** a termination fee and monthly charges of 65 per month if I cancel. they never showed me this or told me when I... read more

Ralph Barone 

on BBB

2 years ago

Misleading sales tactics. A door to door salesman came to my home last year offering services. I was offered the services but only wanted it for one year. Sales person said they are automatically signing up everyone in the neighborhood who decides to enroll however they said I can cancel after at least a year if I decided to. This is why I did sign up, I was not expecting to cancel after my one year and then be hit with $150 cancelation fee but first I have to give a 30day notice. ( Essentially, your cancellation fee plus on... read more

Mike T 

on BBB

2 years ago

I have never went out my way to leave a negative review about a company a day in my life. This one definitely has earned it. I have been paying yearly terminate contract for 3 plus years. Every year they are required to check the traps. After laying fresh mulch a couple weeks ago, I recieved an email saying a tech just came and verified all my traps good to go. Upon looking at the traps all were still under freshly laid mulch and/or under several inches off soil and grass around perimeter (very apparent they have not been di... read more

Forrest W 

on BBB

2 years ago

24 visits in less than a year. Still have bugs misdiagnosis what type of bug we had and treated it wrong now its turned into an infestation. Doesnt hold up to the contract I signed. Money back guaranteed is not something they hold up to horrible company then they fired me as a customer because they cant give me what I need 

Erik W 

on BBB

2 years ago

They must be paying for or having their employees leave good reviews because after paying them $1375 w/ veteran discount for bed bugs job, they sprayed a total of 15 minutes.5 minutes first visit 10 the second, they didnt move anything, cover anything, the absolute minimal effort by this company to do anything other than take your money. They claim to guarantee satisfaction or a free treatment, also not true! Upon letting them know that the bed bugs persisted, they told me their is nothing they can do. The owner likes to go ... read more