Fox Pest Control

Christine W 

on BBB

2 years ago

I 100% do not recommend. They trapped me into a contract, I called them at the start of an issue with ********* ants, the guy didn't really check added baits around the house, came back a few times doing the same thing. Shoot forward 6 months I now have hundreds and hundreds of ants and need to replace a window. I had to get a different company in, who actually ensured they properly sprayed for the ants. Then this company forced me to pay a cancellation fee.It is very hard to get an appointment urgently, if not impossible, e... read more

Jose C 

on BBB

2 years ago

I made an agreement for ten months and the contract will be done on payments that was what the tech told me now they telling me that it was for the whole year and because I didn't call to cancel they automatically put me in another year contract and if I cancel I have to pay $130.00 I think this is a scam they do whatever they want. I don't want they in my house. 

Jennifer W 

on BBB

2 years ago

Their service contract and sales tactics are predatory. My elderly parents got scammed out of hundreds of dollars for ONE treatment and then charged an even higher cancellation fee. Everything was done over the phone and they refuse to provide a transcript or the audio of my mother supposedly agreeing to a verbal contract. The local office threatened her when she said she was going to contact her bank. Shes still being charged monthly for services that havent been/arent being provided and paying their cancel fee. 

Remi F 

on BBB

2 years ago

DO NOT USE THIS COMPANY - NOT RECOMMENDED They call themselves a green company and don't send any contracts of paperwork that you sign up for. They told me they would email me a copy after the sales rep came to my door. He had me input my information and I put my demographics and email. I took a leap of faith by signing up with this company to work on my yard and I was told that I would be emailed a copy of the contract. I NEVER received one and they told me that they sent it to a madeup email. They kept billing me and after... read more

Patricia W 

on BBB

2 years ago

Beware ! Horrible company. FOX PEST CONTROL , ************ has slick sales people canvassing your neighborhood offering a great discount , because all your neighbors have signed a contract. He is guilty of misrepresentation regarding total cost and number of yearly service calls. I am guilty of stupidity. I signed the contract trusting *************. I have been billed the The Great Introductory fee, a 2nd service call ( I did not request) and a cancelation fee. 

Amanda P 

on BBB

2 years ago

This company is a SCAM! don't use them. Their technicians are a sloppy joke. they Triple charge you and don't give you a valid contract to review in detail before signing. They don't show up for services or follow the treatment plans they are contracted to do. Never received a copy of the contract and tried calling every week for three months with no response or call back. Final got through and asked to cancel because of all of this and they declined to cancel or refund, hung up on me after I asked for a manager. 

Pamela C 

on BBB

2 years ago

ZERO STARS IS THERE WAS AN OPTION: I am, WAS a new customer. Yellow jackets swarming from the outside into my home through the laundry room. ********, serviceman, came out on Tues. 8/15/2023. Bees still coming in on Friday, the 18th. He did check in on Thurs. the 17th and I told him they were still coming in. He PROMISED he would be at my home on Tues. the 22nd...TODAY. I received a text, automated as I found out after calling the #), that serviceman were all unavailable until next week? You cannot respond to the automated t... read more

Don S 

on BBB

2 years ago

Service has been horrible. Locked into a contract. Fee you to death, not show up for service calls, cannot take direction. Want fees to cancel bad service!! Horrible organization. 

Ken B 

on BBB

2 years ago

Wow! Unbelievable total scam. Had one of their texts come to my house to offer me a pest control service. We have a bad tick problem and they said they will be able to take care of it. They offered me a really good offer stating that I could cancel at any time at no cost. Complete lie. My son just the other day had a tick on them. I had them come back to retreat it. A week later my wife got a tick on her. So I went ahead to cancel their service and they said sorry is a $500 cancellation fee. I was not told I will be in a 2-y... read more