Fox Pest Control

Yvonne E 

on BBB

a year ago

Horrid company--prey on customers that are seeking help. I was promised the world in regards to what they would do to help us get rid of the rats that were invading ** from a neighbor's property. In reality, they placed 3 small poison boxes (that I could of purchased myself) on a 6 acre property and called it a day.After an initial $300 fee to do that and a signed contract with them to continue paying them for nothing, never heard or seen from again.Tried to reach them by phone several times to no avail. The monthly bills ke... read more

Craig H 

on BBB

a year ago

Dont waste your time with this company. They push you in to long time service agreements and dont deliver. I called them due to a boxelder infestation. They came and treated the outside. I mentioned a vole problem and the service provider set up a trap. I was told hed come back and address the ants in my house. The infestation continued unabated. I read how to kill them with soap water and spent hours daily killing them and destroying the eggs. I called to say we still had a problem. Another provider came out. I showed him t... read more

albert d 

on BBB

a year ago

They told they used organic pesticides and lied that synthetic pesticide was safe I wanted to use organic pesticides 

Chyna B 

on BBB

a year ago

Let me start by saying the technician that comes out, she's really nice. I liked her. But when dealing with the material they use (not working, at all) it's really a waste. They come out every 2-3 months but charge you monthly. The bugs never stop ,doesn't even slow down. When contacted the reps that you deal with over the phone are a joke. They harass and bully you ,when you request to cancel they do not let you cancel and threatened they will continue taking from my account . They make up contracts or add stuff to you cont... read more

Asad A 

on BBB

a year ago

I am writing to file a formal complaint against Fox Pest Control, located at ******, ** ***** for the unethical and deceptive practices that I experienced as a customer. ********************** salesperson visited my residence at Newtown, ** *****. This encounter has left me deeply dissatisfied with the company's integrity and professionalism. I would like to provide a detailed account of my experience as it unfolded. Fox Pest Control representative knocked on my door. This was Memorial Day, a holiday, and my family and I had... read more

Warren K 

on BBB

2 years ago

DO NOT EVER CALL THESE BOTTOM FEEDERS! They have you sign a contract but NEVER explain the terms. After paying an initial payment of $162, a monthly charge of $54 that was never verbally discussed was deducted from my credit card. We were led to believe that there would only be a quarterly charge with the technicians visit. Cancellation cost us $250!!!! I will be putting up signs in my yard to warn my neighborhood against this company. 

Christopher E 

on BBB

2 years ago

DO NOT EVER USE THIS COMPANY!!!! TOTAL SCAM!!!. I wanted a one time yellow jacket nest removed, which cost $ ****** plus tax, and next thing I know I somehow was signed up for a binding contract, for which they charge $ ***** a month for, again something I did not want! On top of that, apparently after 3 days, of authorizing for the one time payment of the nest removal, ( or so I thought) and after finding out I was suckered into this contract, it will now cost $ ****** for early termination. They claim they have an A+ with ... read more

Leslie M 

on BBB

2 years ago

I feel that Fox Pest Control is very dishonest and misleading concerning their business practices. The sales rep came to my house in July, on a Sunday when I was in the middle of gardening. I was hot, sweating and he walks up to me to talk about Fox Pest Control. I feel that the contract is misleading and they only come out to your house if you need them. Yet you pay Them $70.00 to avoid the $280.00 you would pay quarterly. On top of that, if you don't want to continue the service, they charge you $250.00 which he did tell m... read more

John B 

on BBB

2 years ago

Do not use Fox Pest. *** charged me for future services. They were last at my home over 2 months ago, and only once for the quarter. I have used their service well past the initial year contract, and they still charged me for another quarter in full. They said just keep your appointment so you still receive something for your money. I do not need the service, and if I wanted to, I could call Fox out weekly for the next 2 months and Fox would loose money on this quarterly charge, but I'm not like that. I'm just looking for a ... read more