Fox Pest Control Hudson Valley

Sadie D. 

on Yelp

2 years ago

DO NOT USE FOX PEST CONTROL. I have never written a review in my life, however I had to take the time to write this so this company stops scamming people. This is the absolute worst customer service experience ever, it almost seems unreal. The technicians lie, they NEVER show up to appointments, this company literally gaslights you and does not respect your time. They charge you monthly and do nothing. They were hired 8 months ago for mice and I still have mice. They say you can call anytime and they will come out and they n... read more

Adam S. 

on Yelp

2 years ago

scam service. won't cancel after many requests. terrible treatments. been trying to cancel for 3 months 

Marjan K. 

on Yelp

2 years ago

Horrible unprofessional service. Very disappointing. They just sell a bunch of stuff and don't deliver. The first "treatment" the guy didn't even have what was needed to perform and the second one didn't even show up. Go elsewhere. 

LARA S. 

on Yelp

2 years ago

I've been paying for months and the problems still has not been resolved. Every time somebody comes out, they think that they have found the source of the issue but it continues. I need to find somebody who can actually figure out the problem and not rip me off. 

Susan R. 

on Yelp

2 years ago

i hired fox because i was stung numerous times by a white faced hornet. they came initially and did eradicated the nest.. that was good. i later found european giant hornets at night flying around my porch and back of my home. contacted them it took several weeks to get a response and no one contacted me. i set up to be notified prior to exterminating to be done because i have a feral cat that i wanted to catch to keep her away from pesticides. well they came again "unannounced " and did the treatment, my daughter was home a... read more

Paula C. 

on Yelp

2 years ago

Absolutely the most customer unfriendly business I've ever dealt with!!!! After hours on the phone with no customer service rep picking up. I was told I could cancel anytime which is difficult to do with no clear instructions and no one getting back to you. So plainly THIS COMPANY IS CRAP 

Jeff S. 

on Yelp

2 years ago

I found this company via an online search when I was looking to rid my property of a wasp problem. I was hesitant when I found out this was a subscription based service with a monthly price tag of $70! I saw they had good reviews and felt comforted when I was advised that I had the ability to call them for service whenever I needed them. Which was on top of a quarterly service they provide. I reluctantly signed up with the justification that at least I do not have to worry about pests anymore. However, this past week I found... read more

Rob L. 

on Yelp

3 years ago

BEWARE: THEY REALLY DON'T CARE ABOUT YOU Showing up at our door during COVID lockdown, we gave them a chance. We signed a contract and all seemed fine. They said they visited and sprayed, but never left any evidence that they did (door hanger? flier? receipt?). We ran into them once or twice, so we assumed that they were coming as they said. But when we noticed that there wasn't much of a positive difference in bug activity, we decided to cancel, no easy feat. I tried calling several times, but no one would ever answer. I le... read more

Mr. Todd S. 

on Yelp

3 years ago

They do a good job up till you need to cancel 2 year service they lock you. They also do not adhere to their own contract. All you need to do is give 30 written notice. I notified them on more that one time. They need to have me call to cancel. They refused to do anything till I call. About 6 to 12 months later they did cancel but added a fee to do so. I paid it to get them to stop. However I have reported them to attorney general. Just taking long time deal with them. If they just followed there own contract and adhered to ... read more