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Fox Pest Control - Roll Up
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fox Pest Control was hired to eliminate a wasp nest for a quoted price. The technician sprayed then charged me double what was quoted. that was only the start of the problem. The treatment did not get rid of the wasps and only made them mad and swarming around the front door. I called for but they refused to send anyone out to help. They said it would be 2 days before they could send anyone. We hired a second company that that company took care of the problem. I requested a refund from *** and and they refused. **** is a ter... read more
Fox Pest Control has been the most frustrating, unprofessional company I've dealt with. I would never recommend them to anyone.The tipping point came after a rainout on July 15. I told the tech the radar looked bad and the clouds were rolling in. He said it'd be fine. I later found out he was summer help. I called to reschedule and was told it was "up to the tech." They promised to return if it rained, which it did. They came back on July 29, but just three days later, I got a text saying a tech was on the way for another vi... read more
Unreliable. I would make appointments and wait for them and they would never show up. The technician that did come by twice was very unprofessional. They are supposed to clean the eves outside and he said that was not in the contract. He went slamming out of my house at least once. They did not take care of the bug problem. I don't recommend them
Business response:
Hi *****,I'm sorry to hear of your frustrating experience. This is not the level of service our customers should expect, and we are eager to make this up to you. Our system is not showing a match to any of the information provided here, so please call our office at your earliest convenience. We would love to schedule a visit with our manager to ensure your service is carried out thoroughly and to your full satisfaction. We hope to hear from you soon.Sincerely,******** *.Customer Relations Team
I am dissatisfied with the service I have received. I also have not had good luck in communicating with this company.
Business response:
Hi Mr. ************ you for sharing your concerns with us. **** let me know he spoke with you about the issues you were experiencing and worked to set things right. Please let us know if there is anything else we can do to improve the quality of your service. We are eager to provide you with excellent pest control.Sincerely,******** *.Customer Relations Team
This company solicited at 9:30 on a Saturday night. I had no lights on at my door when he knocked. Although the marketer was polite, I did not appreciate the interruption at this hour that set my dog off inside (barking), woke husband who was recovering from an illness and have not had a response yet to (1) text and 2 emails to cancel upcoming appointment. I do not want to be involved with a company that aggressively markets, demands money upfront for a 18 month contract and a cancellation fee. Based on other similar experie... read more
Business response:
Hi ****,We apologize for the lateness of our representative's visit. We have closed your account as requested, and no treatments or billing will occur. If you later need any assistance with pest control, please feel welcome to call our office for a no-obligation estimate. We will be happy to answer any questions and ensure you feel comfortable with all aspects of your service plan prior to ************** Wishes,******** *.Customer Relations Team
Fox treated the yellow jacket nest inside the door frame siding/wall outside of my house. When I called them, they said I have to give them my credit card info before setting up appt. They told me the price of $270 for this service and I think that's pretty high but I needed it because the bees were already inside my house and other companies were not available until few days later. When *** arrived, they went ahead and did the service without discussing with me and they did not ask for my approval. They charged me a hefty $... read more
Business response:
Hi *******,We're sorry to hear you were disappointed with your service. We would like to firstly apologize for our technician not communicating with you more upon arrival. He may have assumed you were already clear on the service from reviewing the contract the day before. We appreciate your feedback on this and will do better going forward. Our office will contact you to follow up on your bee issue. While we can only offer a limited-time warranty on single treatments, if additional services are needed to resolve the problem... read more
Predatory business practices, unsatisfactory treatments, and shady salesmen who will tell you anything you want to hear. I was told at the time of agreement that they would come out to respray within ****************************** two weeks (it would already be time for the next spray.) I was covered in bites just a week after they had been here. I call to inform them of this and they tell me oh well in the contract we dont promise it will completely get rid of them and thats true. They dont have anything that protects you. ... read more
Business response:
Hi *****,We are sorry that our service did not meet your expectations. We have closed your account as requested and waived the early termination fee. We also refunded your June and July payments. We appreciate your feedback and will work to communicate more thoroughly with our customers. If there is any other assistance we can provide you, please reach out.Sincerely,******** *.Customer Relations Team
I purchased the termite protection plan. I paid by check July 7, 2025. I am getting nasty texts, email and bills in the mail three weeks later saying I owe for then termite installation. I regret using FOX Pest
Business response:
Hi ******,We apologize for the messages you received about a balance on your account. Checks take a little longer to process, but I verified that yours has now been applied to your account, and there is no balance due. If you have any other questions or concerns, please let us know. We are committed to ensuring you feel fully satisfied with your service.Sincerely,******** *.Customer Relations Team
I was tricked/snowed over by this company. Before I know it Im paying over $2000 for controlling the ants at my home. After three applications in three months time ants were still crawling on me in my home in every room. I canceled the service and they charged me $250 to cancel it. It saved me a little money in the long run, however, This is money that I spent for a service that did not work. I ended up buying ant repellent at ********** applied it once and the ants are gone. I wish I wouldve done this first. I do not recomm... read more
Business response:
Hi *******,We're sorry to hear that your previous treatments did not resolve your ant issue. We would love to send our Service Manager to personally assess your situation and determine a more appropriate treatment plan. While over-the-counter products can eliminate the visible ants, they often do not get to the root of the issue, and problems can arise again quickly. We are committed to providing you with lasting clearance and full satisfaction. Please contact our office at your earliest convenience, and let us know when you... read more
Frequently asked questions about Fox Pest Control - Roll Up
How is Fox Pest Control - Roll Up rated?
Fox Pest Control - Roll Up has a 4.8 star rating with 65,344 reviews.
When is Fox Pest Control - Roll Up open?
Fox Pest Control - Roll Up is closed now. It will open at 9:00 a.m.