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Friendship Ford
- Automotive
- Bristol, TN
About this business
Location details
3192 West State St, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedJust had bought a truck and next day had issues with a check engine light. Returned to dealership couple days later, found an issue with the catalytic converter. After waiting for 5 weeks finally I got it repaired. A lady named Courtney finally got the process going so because of her actions I would recommend Friendship.
Business response:
Thank you for the amazing 5-star review, Mark! We’re thrilled to hear you had a great experience during your visit to Friendship Ford. Whether you came in for service or were shopping for your next vehicle, we appreciate you choosing us and look forward to helping you again down the road!
RecommendedEveryone there is so nice and helpful, but Dusty and the service department really rock! They don’t hesitate to do everything possible to answer your questions and explain everything to you with a smile on their face. Their goal is definitely to make you a happy Volvo owner!
Business response:
Your five stars mean a lot to us! Thanks for taking the time to leave your rating!
RecommendedFriendship Ford made the entire mobile service experience on my Bronco easy and stress-free. The technician was prompt, professional, and kept me informed every step of the way. After some disappointing experiences with other dealerships, it’s refreshing to work with a team that values honesty, follows through, and gives you confidence that you’re in good hands. Trust is hard to earn, and Friendship Ford definitely earned mine. Highly recommend!
Business response:
We appreciate you sharing your experience, Caleb! Providing dependable service and building lasting relationships with our customers is incredibly important to us at Friendship Ford. Thank you for your kind words about our team!
RecommendedVery friendly people and good service
Business response:
Thank you for the 5-star recommendation, Dave! We’re happy to hear your visit to Friendship Ford was a great one. Our team is committed to providing transparent communication and outstanding customer care, and we’re glad we delivered that experience for you!
RecommendedGreat service the prices were a little steep but I think it’s partially because of the quality parts ordered. Over all I’m very pleased with their work.
Business response:
Your feedback means a lot to us, Carnavan! At Friendship Ford, we’re proud to serve drivers throughout Bristol with exceptional customer service and a welcoming experience.
RecommendedHad a great an easy time getting a truck they had what i was looking for and worked with me how they could to allow me to drive it home super appreciative of these people they got me what i wanted 10/10 recommend them
Business response:
Thank you so much for the amazing review, Mathew! Everyone at Friendship Ford appreciates your kind words and your trust in our team. We’re happy to hear our team made your experience a positive one, and we look forward to assisting you again in the future!
RecommendedTough but fair negotiation. I am happy with my truck deal and Tommy Buzzo was great to work with. 5 stars!
Business response:
We’re grateful for your feedback, Michael! Delivering honest, helpful, and professional service is what we strive for every day at Friendship Ford. Thank you for highlighting your experience with Friendship Ford and for trusting our team!
RecommendedTruck went in for cam phasers after 84000 miles. My service advisor was Matthew Robinso. He did a great job & was very professional! After learning they were going to have my truck for a little while waiting for parts ( about a week ) Mathew reached out to my warranty service unprompted and got a rental out of them. Upon learning it was going to be a few more days ( the weekend ) he got it extended for me! Definitely give Matt a call! I also gotta give credit to the technician that did the work. I wish I had his name because... read more
Business response:
We are glad to hear that you had a great experience with us. Thank you for the positive feedback!
RecommendedExcellent experience with Nathanael as always picking up my new 2025 Bronco Outer Banks! This is the 4th vehicle have dealt with him on & he goes above & beyond every time! I can whole heartedly recommend his service to anyone.
Business response:
Cory , Your review is greatly appreciated. We are thrilled that you had a positive experience and we look forward to serving you again soon.😜
Frequently asked questions about Friendship Ford
How is Friendship Ford rated?
Friendship Ford has a 4.6 star rating with 3,814 reviews.
When is Friendship Ford open?
Friendship Ford is closed now. It will open at 8:00 a.m.