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Friendship Ford

4.6
  • Automotive
  • Bristol, TN

About this business

AutomotiveCar Dealers

Location details

3192 West State St, Bristol, TN, 37620, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
SunClosed
4.63,633 reviews
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Travis Mcnew's profile image
Travis Mcnew 
recommend  Recommended
7 years ago

There customers service is absolutely amazing 

Business response:

Travis, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care! 

Dennis Winegar's profile image
Dennis Winegar 
recommend  Recommended
7 years ago

Their service center is the epitome of what a vehicle owner expects and desires when going in for an issue or service. Danielle, Frankie, and the Service Manager are the definition of a professional in every aspect. I didn’t purchase my truck locally, being that I am retired military and recently returned to the region, but I get treated just a good as someone who purchased their vehicle here. The technicians do their work right the first time! No other location in this area can achieve what is going on here! 

Business response:

Dennis, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! 

Kim Fruth's profile image
Kim Fruth 
recommend  Recommended
7 years ago

From buying my car to servicing it, Friendship Ford always takes the time to explain matters and answer my questions in a very professional and friendly manner! 

Mary Hass Jeffers's profile image
Mary Hass Jeffers 
recommend  Recommended
7 years ago

Everyone at Friendship Ford is very friendly and helpful, this will be where I buy my next ford. 

Martha Lynn Heath's profile image
Martha Lynn Heath 
recommend  Recommended
7 years ago

Wonderful service. David Murray was very helpful and great to work with. I highly recommend Friendship Ford for your next vehicle. And be sure to ask for David Murray! 😊 

Business response:

Martha, we appreciate your recommendation of our dealership! We will make to pass those kind words onto David, we know he will be pleased to hear it. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! 

Lynn Gajda Kirby's profile image
Lynn Gajda Kirby 
recommend  Recommended
7 years ago

Had the absolute best car buying experience with Johnny Necessary and Friendship Ford. My husband and I dread car buying due to the BS that the salesmen at dealerships put you through. Not at Friendship... it was a pleasure from beginning to end and we are thrilled with our new car. Will definitely go back when shopping for our next vehicle. 

Business response:

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Gary Widner's profile image
Gary Widner 
recommend  Recommended
7 years ago

Great service. Jenny Townsend is knowledgeable and very friendly. 

Business response:

So glad. We appreciate your business!! Thank you! 

Hugh Earl Black's profile image
Hugh Earl Black 
recommend  Recommended
7 years ago

The selection and ease of making my purchase 

Andrea Mills's profile image
Andrea Mills 
recommend  Recommended
7 years ago

I have a 2018 Volvo and just took it in for the 10,000 mile service...the people and the service were wonderful... While there I mentioned that my wood grain was splintering...I was told that it would have to get worse before anything would be done with it! A vehicle of this cost and being garage kept absolutely should not have this issue...and it should have been replaced period since it’s a defect at 10,000 miles...shame 

Frequently asked questions about Friendship Ford

How is Friendship Ford rated?

Friendship Ford has a 4.6 star rating with 3,633 reviews. 

When is Friendship Ford open?

Friendship Ford is open now. It will close at 8:00 p.m.