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Friendship Ford

4.6
  • Automotive
  • Bristol, TN

About this business

AutomotiveCar Dealers

Location details

3192 West State St, Bristol, TN, 37620, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
SunClosed
4.63,471 reviews
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Terry Moore's profile image
Terry Moore 
recommend  Recommended
7 years ago

Service manager was ready when I arrived for my appointment, they moved quickly to start the work, gave me credit for my coupon and a discount for being a Veteran (Vietnam). Very pleased. 

Denver Church's profile image
Denver Church 
7 years ago

service department staff are great. They are very friendly and courteous. Got me in and out very quickly. 

Connie Church's profile image
Connie Church 
recommend  Recommended
7 years ago

service department staff are great. They are very friendly and courteous. Got me in and out very quickly. 

Samantha Warren's profile image
Samantha Warren 
7 years ago
PE Bodenweiser's profile image
PE Bodenweiser 
recommend  Recommended
7 years ago

Once again Friendship Ford came through for us. The problem was quickly diagnosed by Eric and fell under our warranty. Jenny made all the arrangements, including a rental car, and we had our vehicle back in 24 hours. Love the customer service at Friendship Ford. Thank you Jenny and Eric. 

Business response:

Thank you for your review regarding your service appointment with us. We greatly appreciate your business, and look forward to serving you in the future! 

Johnny Waycaster's profile image
Johnny Waycaster 
7 years ago

I bought a 2010 F150 about 2 months ago and a speaker was sounding bad. Called Matt at the sales department he told me to bring it in that they would look at it. I did and the orders a speaker and installed it with no charge. That is what I call customer service. Thanks Feiendship Ford for bringing honesty back to customer service 

Lisa Dooley's profile image
Lisa Dooley 
7 years ago

Had a great experience here nice people to work with. 

Business response:

Thank you for your positive feedback Lisa! We appreciate you all taking the time to visit with us. Welcome to the Friendship Family. Merry Christmas! 

Janice Blevins's profile image
Janice Blevins 
8 years ago

We love Friendship Ford. After waiting 6 months for Empire Ford to fix 2 important recalls we gave up and called Friendship. We were in the next day and had no problem with their service. Needless to say we won't be going back to Empire ( we bought our Fusion there) and the next car we buy will be at Friendship. 

Janice Blevins's profile image
Janice Blevins 
recommend  Recommended
8 years ago

We love Friendship Ford. After waiting 6 months for Empire Ford to fix 2 important recalls we gave up and called Friendship. We were in the next day and had no problem with their service. Needless to say we won't be going back to Empire ( we bought our Fusion there) and the next car we buy will be at Friendship. 

Frequently asked questions about Friendship Ford

How is Friendship Ford rated?

Friendship Ford has a 4.6 star rating with 3,471 reviews. 

When is Friendship Ford open?

Friendship Ford is open now. It will close at 8:00 p.m.