This profile has been claimed by the business owner or representative.
3192 West State St, Bristol, TN, 37620, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Service manager was ready when I arrived for my appointment, they moved quickly to start the work, gave me credit for my coupon and a discount for being a Veteran (Vietnam). Very pleased.
service department staff are great. They are very friendly and courteous. Got me in and out very quickly.
service department staff are great. They are very friendly and courteous. Got me in and out very quickly.
Once again Friendship Ford came through for us. The problem was quickly diagnosed by Eric and fell under our warranty. Jenny made all the arrangements, including a rental car, and we had our vehicle back in 24 hours. Love the customer service at Friendship Ford. Thank you Jenny and Eric.
Business response:
Thank you for your review regarding your service appointment with us. We greatly appreciate your business, and look forward to serving you in the future!
I bought a 2010 F150 about 2 months ago and a speaker was sounding bad. Called Matt at the sales department he told me to bring it in that they would look at it. I did and the orders a speaker and installed it with no charge. That is what I call customer service. Thanks Feiendship Ford for bringing honesty back to customer service
Had a great experience here nice people to work with.
Business response:
Thank you for your positive feedback Lisa! We appreciate you all taking the time to visit with us. Welcome to the Friendship Family. Merry Christmas!
We love Friendship Ford. After waiting 6 months for Empire Ford to fix 2 important recalls we gave up and called Friendship. We were in the next day and had no problem with their service. Needless to say we won't be going back to Empire ( we bought our Fusion there) and the next car we buy will be at Friendship.
We love Friendship Ford. After waiting 6 months for Empire Ford to fix 2 important recalls we gave up and called Friendship. We were in the next day and had no problem with their service. Needless to say we won't be going back to Empire ( we bought our Fusion there) and the next car we buy will be at Friendship.
Friendship Ford has a 4.6 star rating with 3,471 reviews.
Friendship Ford is open now. It will close at 8:00 p.m.