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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Oil Change & Maintainence I brought my car to have an oil change on a saturday morning without an appointment. They were able to accommodate my and have my service done by the afternoon later that day. No complaints. Thanks for the service.
Business response:
Thanks so much for your feedback, Yusuf. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. The staff at Frontier Ford always strives to provide personable and excellent customer service.
30K mile oil and brake check. 15% off coupon. Staff was very helpful. I brought 2002 Ford Mustang in for Oil Check/Maintenance with Ford coupon 15% off. Making appointment was very easy. When I got there I parked on street and did not know where to go. Young guy inside Service Center came up to me and asked me what I needed. He explained everything clearly and what would happen, and I drove car to correct location and service manager came out to car to meet me and talk about car and what needed to be done. Then we went insid... read more
Business response:
Thank you for your review, Janet! It was such a pleasure working with you and we are pleased to hear about your great service visit. We appreciate your business, and our team looks forward to helping you out in the future in any way we can.
Very happy your team and the service provided The clutch on my 2014 Fiesta was slipping and stuttering. I discussed the problem with your team and within a day was set up for an appoint to fix the problem. I brought my car in and got a courtesy ride back to my home. The car was ready for me the next day and the problem was resolved. While my car was in service your techs did a check-up (brakes adjusted, fluids etc.) and the oil and filters were changed under my maintenance contract. I'm very pleased by the courteous and fast... read more
Business response:
Thank you so much for sharing this with us, David! We are so happy to hear that our team was able to get you and your vehicle back on the road safely and in a timely manner. It is always our goal to make the service and repair process simple for our customers. It was a pleasure working with you and we look forward to your next visit with us.
Great Services I didn't feel pressured and I felt comfortable about asking questions
Business response:
Hello, Harli! thank you for your feedback. We always want customer to experience zero-pressure, and we are thrilled to know that your experience reflect this! Thank you for choosing Frontier Ford!
Above and beyond the call Service staff was very friendly and professional. Was so nice to have a guy be able to drive me back and forth to Santana row so I could meet for a work meeting. And it took less time than expected! Great service!!!
Business response:
Hello, Barbara! Thank you so much for writing a review. We are thrilled that you had a great experience with us. Thanks for choosing Frontier Ford!
srperez ford explorer 2016 the service very good the staff very very nice (victor) ande the guy make the paper work is the razon a this time take mis friend tou the dealer and buy cars (3)
Business response:
Thanks for your strong recommendation of the staff and Frontier Ford. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service The experience I had with Frontier Ford's service was very professional, right to the point and hands on. I really thought from the time I brought my vehicle in that it would be longer; but I was in and out. I appreciate the great service please keep it up it's very relaxing to have reassurance that my vehicle is taken care of well. Thanks to all of the worker's who put in that extra time to make a customer feel special.
Business response:
Thanks, Shawn! We always strive to provide personable and excellent customer service. Thank you again for the review!
Clean Team Janitorial Service . Very happy!! Professional people, thanks to Mike Marrufo. The best seller's man
Business response:
Thank you for the 5 stars! We are very happy to hear that our team could help, and we hope to have you back again in the future.
High Prices, Less than transparent methods I cam in for an oil change: I was not fully informed that some of the services would cost extra. I told the guy i wanted an oil change, he said okay, with these things too: and i said, yes, because i thought they came with an oil change. maybe i'm dense, but it would have been great to have someone be explicit about the additional cost. to clarify, i was in a rush because i was kept waiting at 7am to get checked in, and then the computer system was down and it took 5 minutes for the... read more
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,808 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open tomorrow at 7:00 a.m.