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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Great Experience, Helpful Staff! I bought my 2016 Ford Edge SEL a week ago and received excellent service from Mark Pedestal and Victor, my sales person. Both were very helpful with pointing out differences, helping me reach a decision based on my needs, presenting different sales and leasing options, and so forth. I was a GREAT experience! This is my second Ford and I am very pleased with it!
Business response:
Thank you for the 5 stars, Veronica! We are very happy to hear about your wonderful buying experience with Mark and Victor. We truly appreciate your business and your recommendation, and we hope you are enjoying your new Edge. It was great working with you and we look forward to helping you in the future in any way we can.
great service My car is a Ford Focus 2014, The Ford dealer's service is very good. The staff provide great help for customers. We appreciate it.
Business response:
Thank you so much for the positive feedback on your visit! We hope you'll share your experience with others, and we look forward to your next visit!
Great Service A big thank you to Francisco who helped me! Great customer service I appreciate it.
Business response:
Thank you for the 5 stars, Jose! We are very pleased to hear about your wonderful visit and the great service provided by Francisco. Thank you for choosing Frontier Ford, we look forward to your next visit!
maintenance Recent service was okay, we were given a rental car while the service place is trying to fix the car. The service center took many days and in the end they could not fix it. Although I wish they could have the courtesy to just inform us by a quick phone call.
Business response:
We appreciate you taking the time to write a review. It is our top priority to repair our customers vehicles and get them back on the road quickly, and we apologize that we were unable to do that in this instance. If you would like to discuss this further please contact Manny Reyes at 408-533-1488.
Top Notch Customer Service A+ in customer satisfaction to Service representatives who are top notch. They listen to concerns and do their best to meet the needs of the customer.
Business response:
Hi Eileen! We truly appreciate the positive feedback on your experience with us. We hope you'll share your experience with others, and we look forward to your next visit!
Excellent Service Dept. and Customer Service Your Service department from the lady who made my appointment down to the technician and desk service people were outstanding in their fields. I am most appreciative of all these people who understood, when a lot of people don't, how hard it is to make appointments and contact someone through email to conduct your business, I am deaf and these people were absolutely outstanding in the way that they handled communication with me, I am forever grateful, and the service on the truck ... read more
Business response:
Cynthia, thank you so much for taking the time to write a review! Here at Frontier Ford it is always our goal to make every customers experience 5 stars, and we strive to make everything as simple as possible from car buying to service, and we are very happy to hear that our team provided you with the wonderful experience you deserve. It was an absolute pleasure working with you and we appreciate your business. Thank you for choosing Frontier Ford, we look forward to working with you again in the future.
Great service I have always had an excellent response to any concern I'v had about my auto
Business response:
Hi, Cleo! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise.
left the light on.. Much better than my first experience last summer...Frank was terrific. One problem...the maintenance crew didn't reset the "change oil light" on the car after they changed the oil....so that annoying light is still on! That's about it though.
Business response:
Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Great sevice Prompt courteous service very thorough review with exception of not recording the brake measurements on last inspection
Business response:
Thank you for the 5 stars, John! It was a pleasure working with you and we look forward to your next visit with us!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,808 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open tomorrow at 7:00 a.m.