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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
My technician advisor helped me out while my car was My technician advisor helped me out while my car was being worked on and was very understanding and patient with me.
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that your technician advisor provided you with the understanding and patience you needed during your visit. Our team takes pride in ensuring that every customer feels supported while their vehicle is being serviced. Your feedback means a great deal to us and helps us continue to provide the excellent service that our customers deserve. We appreciate your trust in Frontier Ford and look forward to serving you again in the future.
The team at Frontier was excellent. The team at Frontier was excellent. Extremely helpful and courteous. I really appreciate that they were able to get my truck looked at quickly and turned around by noon. I also really appreciated the ride home!
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team provided you with excellent service and that you found them helpful and courteous throughout your visit. It's wonderful to know that we were able to examine your truck promptly and have it ready for you by noon. We're also pleased that the ride home was helpful for you.
We purchase our fleet vehicles from Frontier Ford. We purchase our fleet vehicles from Frontier Ford. I greatly value our relationship with Dennis Smith as we get great value and rapid execution.
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our service exceptional and that our pricing and guidance met your expectations. It means so much to know that Dennis provided you with the smooth experience, knowledge, and professional service that you deserved. Your feedback about the quality of care you received is truly valued, and we will be sure to share your kind words with Dennis and our team. We appreciate your trust in Frontier Ford and look forward to ... read more
Took my car in after a 3rd party mechanic did not do the Took my car in after a 3rd party mechanic did not do the repairs correctly. Leo in service explained and reassured me they will get my truck back up and running! The detail of work and the customer service I received was impeccable. Thank you Leo for the great customer service!
Business response:
Thank you for sharing your experience with us, Martha. We are delighted to hear that Leo and our service team were able to get your truck running properly after the previous repair issues you experienced. It means a great deal to know that Leo took the time to explain the work needed and provided you with the reassurance you were looking for. We take pride in delivering thorough service and ensuring our customers feel confident in the care their vehicles receive. Your kind words about the detailed work and excellent customer... read more
Outstanding service, pricing and direction. Outstanding service, pricing and direction. I greatly appreciate the ease, expertise and professionalism with Dennis.
Quick oil change. Quick oil change. I really appreciated the fast service. Also really nice to see some familiar faces. There's no doubt, this is the best place to take a mustang for service. Thanks.
Business response:
We are thrilled to hear about your positive experience with our oil change service! Your feedback about our quick turnaround time means a lot to us. It's wonderful that you recognized some of our team members - we take pride in building lasting relationships with our customers. We're honored that you consider Frontier Ford the top choice for your Mustang's service needs. Your trust in our expertise with your vehicle is greatly appreciated.
Kindness & willingness to help by both salesmen who Kindness & willingness to help by both salesmen who helped when my car was dropped off on a hot Sunday afternoon & John my service writer who called & helped me process each step till I had Keyes back in hand to return home. Thank you all!
Business response:
We truly appreciate you taking the time to share your wonderful experience with us. Your kind words about our sales team's helpfulness during your Sunday afternoon visit and John's dedicated service throughout the process mean so much to us. We understand that car service can sometimes feel overwhelming, and we're delighted that our team was able to guide you through each step with care and attention. It's feedback like yours that reminds us why we're passionate about providing exceptional service to every customer who walks... read more
Great customer service. Great customer service. Leo does a very good job communicating, setting expectations, and following up.
Business response:
We are delighted to hear that you received excellent customer service during your visit to Frontier Ford. Your feedback about Leo's outstanding communication skills, clear expectation setting, and diligent follow-up truly means a lot to our team. We take great pride in ensuring our customers feel valued and well-informed throughout their experience with us.
Christian was a great help patient understood what we Christian was a great help patient understood what we we’re looking for and not pressured us
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,912 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 9:00 p.m.