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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Raymond delivered on his promises and gave me confidence Raymond delivered on his promises and gave me confidence I could trust him. Appreciated his attentiveness to detail.
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that Raymond exceeded your expectations and earned your trust through his commitment to following through on what he promised. It means a great deal to us that his careful attention to the details of your experience made such a positive impression. Raymond and our entire team work hard to build genuine relationships with our customers, and your feedback confirms we are on the right track. We truly appreciate your business and look forward... read more
Most important person at the dealership is my service Most important person at the dealership is my service advisor. Leo is the best. He is smart, responsive, helpful, patient, and easy to work with. and communicated the status of my service really well.
Business response:
We are delighted to hear about your positive experience with Leo as your service advisor. It is wonderful to know that Leo's smart, responsive, helpful, and patient approach made your service experience exceptional. We are pleased that he communicated the status of your service really well and was easy to work with. Your feedback about Leo being the most important person at the dealership truly highlights the value of excellent customer service. Thank you for taking the time to share your experience with us and we look forwa... read more
This dealership was clean, well organized, very welcoming This dealership was clean, well organized, very welcoming without being too pushy. It was much appreciated.
Business response:
We are delighted to hear that you found our dealership clean, well organized, and welcoming. Your feedback about our approach being helpful without being too pushy means a great deal to us. We work hard to create a comfortable environment where our customers feel at ease. Thank you for taking the time to share your positive experience with us and we look forward to seeing you next time!
Frank is always great. Frank is always great. I was able to ask all my questions before approving services. The gentleman that was there when I picked up was also great. He went to my car to look at one of the things that he helped me understand more as we were in person and he had also shown me a picture on the computer.
Business response:
We are delighted to hear about your positive experience with Frank and our team, Vanessa! It's wonderful to know that you were able to ask all your questions before approving services and that our staff took the time to explain everything clearly. We're especially pleased that our team member went the extra mile by showing you both the computer images and checking your car in person to help you understand the details better. Your feedback about our helpful and thorough service means a lot to us. Thank you for choosing Fronti... read more
Everyone was very friendly and helpful. Everyone was very friendly and helpful. Majic Mir answered all our questions and kept us appraised on the buying process.
My service person was really awesome. My service person was really awesome. I went above and beyond and communicated throughout the service.
Magic was very helpful and answered any questions I had. Magic was very helpful and answered any questions I had. He took the time to assure me with my decision that I made. I am please with truck.
Very friendly and helpful on the other hand survey is not Very friendly and helpful on the other hand survey is not as I have to write 15 words to continue
Business response:
Thank you for the fantastic review! We're thrilled to hear you had a great experience with our team. We appreciate your feedback on the survey and will look into it. Your support means a lot to us!
All good except I will probably reconsider going All good except I will probably reconsider going elsewhere next time because your 3% credit card fee cost me over $70. Not okay with me. You should absorb the cc fees not pass them on to your customers.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,912 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 9:00 p.m.