This profile has been claimed by the business owner or representative.
Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
My experience with the forge service team and Dennis My experience with the forge service team and Dennis Smith with the sales team has been outstanding not only all this year but over the last 10 years. It’s better every time regarding efficiency and professionalism and as always friendly. Thank you all so much. Richard Lapp
Business response:
Thank you for your review, Richard! We are overjoyed to hear about your wonderful experience with our service team and Dennis from sales over the past decade. Your loyalty means everything to us, and we're thrilled that you've noticed improvements in efficiency and professionalism with each visit. It's heartwarming to know that our team continues to provide the friendly service you've come to expect. We truly appreciate your trust and look forward to serving you for many more years to come.
Leo was very helpful, respectful and professional. Leo was very helpful, respectful and professional. Answered all my questions about service for my truck.
Business response:
Thank you for taking the time to share your experience with our service team. We're delighted to hear that Leo provided you with such helpful and professional assistance when discussing your truck's service needs. It's wonderful to know that he took the time to thoroughly answer all of your questions with the respectful approach you deserved. Your positive feedback about the quality of service you received means a great deal to us at Frontier Ford, and we look forward to continuing to serve you and your vehicle in the future... read more
Had a great experience Dominic and Jesus did a great job. Had a great experience Dominic and Jesus did a great job. Got me in and out quickly.. thank you
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. It's fantastic that our staff provided you with such efficient service and got you in and out quickly. We truly appreciate you taking the time to share your positive feedback about the excellent job our team members did. Your satisfaction means everything to us at Frontier Ford, and we look forward to serving you again in the future.
Excellent service! Excellent service! We ordered the car by phone, filled out all docs digitally, and even had the car delivered to our home. Incredible and personable experience, can't ask for more from a dealership!
Business response:
Thank you for taking the time to share your wonderful experience with us! We're thrilled that the phone ordering process worked so well for you and that completing everything digitally made it convenient. It's fantastic to hear that having your vehicle delivered right to your home exceeded your expectations. Your kind words about our personable service truly mean the world to us at Frontier Ford. We're delighted we could provide such a seamless experience from start to finish!
the team was welcoming, and friendly throughout the the team was welcoming, and friendly throughout the transaction process, not too pushy, but helpful in making an offer that worked for us.
Business response:
We sincerely value your wonderful feedback about your experience with our team. It means so much to hear that our staff created a welcoming atmosphere and provided the right balance of assistance without being overly aggressive in their approach. We're thrilled that we could work together to find an arrangement that met your needs perfectly. Your kind words about our friendly service throughout your entire experience truly highlight what we strive for every day at Frontier Ford. Thank you for choosing us and for taking the t... read more
The service was great from the start. The service was great from the start. They answered any questions or concerns I had during my visit.
Business response:
Thank you for the wonderful feedback! We're thrilled that our team provided excellent service from the start and addressed all your questions and concerns. Your positive experience means a lot to us and reflects our commitment to outstanding customer service.
The dealership was very nice and clean. The dealership was very nice and clean. There were many people there that were willing to help and everyone was very courteous.
Business response:
Thank you for your positive feedback! We're delighted to hear you found our facility clean and our team helpful and courteous. We take pride in providing excellent service and appreciate you sharing your experience.
I’ve bought 3 vehicles in the last 5 years from Frontier I’ve bought 3 vehicles in the last 5 years from Frontier Ford, all of them from Mike Marrufo. He’s always treated me fairly and honestly…never tried to gouge in the pocket.
Business response:
Thank you for your loyalty and trust over the years! We're delighted to hear about your consistently positive experiences and that you've always been treated fairly and honestly. Your feedback reflects the values we strive to uphold with every customer. Thank you for choosing Frontier Ford and for sharing your wonderful experience.
A very professional experience, both with dropping off my A very professional experience, both with dropping off my car and picking it up after it was serviced. I would easily recommend it to others.
Business response:
Thank you for your positive feedback about our professional service during drop-off and pickup. We appreciate your recommendation and your trust in our team motivates us to continue providing excellent service.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,400 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open at 9:00 a.m.