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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.35,912 reviews
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WALTER's profile image
WALTER 
2 months ago

Great staff, very easy to work with and very fair prices. Great staff, very easy to work with and very fair prices. Would buy here again! 

Business response:

We are pleased to hear about your positive experience with our team at Frontier Ford. Your kind words about our staff being easy to work with truly mean a lot to us. We strive to provide fair pricing and excellent service to all our customers, so it's wonderful to know we met your expectations. 

arroyo.benj's profile image
arroyo.benj 
2 months ago

Very entertaining people. Very entertaining people. Does not pressure you in buying a car. Got me a good deal 

Business response:

We are happy to hear that you found our team entertaining and appreciated the no-pressure approach to your car buying experience. It means a lot to know that we were able to provide you with a great deal while keeping the process enjoyable and comfortable. Your positive feedback about our team's approach truly brightens our day. 

maryann49rfan's profile image
maryann49rfan 
2 months ago

My service was great. My service was great. I have nothing other than good. thing to say about FORD. 

Business response:

We are ecstatic to hear that your service experience was exceptional. Your positive feedback about Ford means so much to us, and we truly appreciate you taking the time to share your thoughts. It brings us great joy to know that we met your expectations and provided you with outstanding service. 

everik's profile image
everik 
2 months ago

It’s probably more the fault of Ford Motor parts but my It’s probably more the fault of Ford Motor parts but my truck was at Frontier over a month. I was more annoyed that I had to initiate getting status as opposed to someone at Frontier keeping me up to date. Further, 

Business response:

We understand how inconvenient it is to wait an extended period for parts, and we completely agree that proactive communication is essential. You should never have to initiate updates on your own, and we’re sorry that we fell short in keeping you informed. If you’re open to discussing this further, Daryl Brown, our Service Manager, would be happy to assist you directly. He can be reached at (408) 557-6304. 

MARGNEFREN1's profile image
MARGNEFREN1 
2 months ago

Great service center and Leo always communicating on Great service center and Leo always communicating on everything that is done with our trucks 

Business response:

We are absolutely thrilled to hear about your positive experience with our service center. Your feedback about the excellent service you received means a great deal to us at Frontier Ford. We're particularly pleased that our team member consistently kept you informed about all the work being performed on your vehicles. Clear communication throughout the service process is something we strive for with every customer, and it's wonderful to know we're meeting that goal. 

corralm's profile image
corralm 
2 months ago

I appreciate you guys getting the work done quickly and I appreciate you guys getting the work done quickly and at a reasonable cost. I can trust you guys to do your best. Thanks! 

Business response:

We are delighted to hear about your positive experience with our service team. Your trust in our work means everything to us, and we're pleased that we could complete your service efficiently while keeping costs fair. It's wonderful to know that you feel confident in our commitment to delivering quality results. We truly value customers like you and appreciate you taking the time to share your feedback about our quick turnaround and reasonable pricing. 

LYNNBRAUN's profile image
LYNNBRAUN 
2 months ago

My car was done early. My car was done early. The people there are very friendly and helpful. I would recommend you to my friends. Thank you for the great customer service. 

Business response:

We are overjoyed to hear about your positive experience with our team at Frontier Ford. It's wonderful that we were able to complete your vehicle service ahead of schedule, and we truly appreciate your kind words about our staff's friendly and helpful approach. Your recommendation to friends means the world to us, as it shows the trust you have in our service. We're committed to continuing to provide the excellent customer care that made your visit so positive. 

fireladder26dad's profile image
fireladder26dad 
2 months ago

the service was amazing and id buy from them again. the service was amazing and id buy from them again. the new truck walk through was not long enough felt rushed a bit. 

hayden26's profile image
hayden26 
2 months ago

I had The Works done. I had The Works done...which I thought included checking all of the fluids, but when I drove it the next day the truck overheated (244 degrees) when I stopped by a friends auto shop he had to add almost 2 gallons of coolant. also I noticed that the windshield washer container was empty. 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 5,912 reviews. 

When is Frontier Ford open?

Frontier Ford is open now. It will close at 9:00 p.m.