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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Professional service My staff member was very helpful in resolving my vehicle issues in a timely and professional manner.
Business response:
Thank you for the 5 stars and positive feedback!
Good service Service was good. Repair took longer than planned due to multiple part orders. Service man was professional and had good communication skills.
Business response:
Hi Craig! Thanks for taking the time to write a review. We're very happy to hear that you've had great experiences having your vehicle serviced here. Thank you for choosing Frontier Ford!
Exceptional Service! Our service advisor, Frank, was very professional and responsive. Even though we had a couple of hiccups early on. he was able to think "outside of the box" in his effort to provide great service. It's advisors like this that will keep clients coming back for every service service need. In the end, the hiccups didn't matter. Frank made it a great experience!
Business response:
Hi Jason, thank you for your feedback! We're happy to hear about your positive experience with our service department, and we look forward to helping you out in the future!
Full car service Service advisor Francisco Ramirez was very helpful during my full service appointment. He kept me informed of the progress of my service. When i was about to leave I remembered that i had a squeek when I opened my trunk lid, Francisco had it taken care of asap. Although under new ownership, the dealership has kept the same high service standards.
Business response:
We truly appreciate the positive feedback on your experience with us. We hope you'll share your experience with others, and we look forward to your next visit!
Great service We went in just to look at cars and compare prices not looking to buy. Victor Silva was very helpful and explain in detail and answer every questoy we had. Me and my wife were set on buying a Chevy Volt but talking to Victor that all change.
Business response:
Thank you for stopping by, Mauricio! It is great to hear about the top-notch service Victor provided. We appreciate your positive feedback, and we look forward to a long relationship with you.
Laura My service advisor was very helpful and the service was very fast.
Business response:
Thank you for the 5 stars, Laura! We are very happy to hear about your great visit, and we look forward to helping you out in the future.
Friendly, fast and convenient auto service Francisco helped me with my service appointment. He addressed me promptly, made sure all of my questions and concerns were answered, recommended that I have recalls taken care of, and even helped me find and apply touch up paint to my rear bumper! As always, I was very happy with my recent visit to Frontier Ford. It is always a very low-stress experience, which is not always the case with car maintenance and repair! Thank you!
Business response:
Hi Jennifer! We truly appreciate you taking the time to write a review of your positive experiences with us, and we can't thank you enough for your kind words for Francisco and your repeat business. We look forward to helping you out in the future in any way we can.
Francisco was very efficient. My service adviser Francisco, was very thorough, helpful and honest.
Business response:
We are happy to hear that you received great service from Francisco, John! It makes us proud knowing that you had an enjoyable experience with our service department. We look forward to your next visit!
Service I was happy with the caring attitude when I called and needed help right away. All other dealers told me 10 days to two weeks. Frontier said - we don't have any appointments, but we understand you can't wait. Bring it in and we will fit it in.
Business response:
Thank you for taking the time to tell us about your experience, William! It makes us proud knowing that the Frontier Ford staff was able to be accommodating during your time of need. We look forward to helping you out again in the future!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,067 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 9:00 p.m.