Future Nissan of Roseville

ckent546 

on DealerRater

17 years ago

This dealership does not offer a 72 hr cool off period and does not guarantee their cars. I purchased a used vehicle from them and changed my mind on the car within 24 hrs and they attempted to charge me in excess of $1200.00 to return the vehicle after putting more than that down. They took advantage of the fact I was a young female who was inexperienced with car sales. 

alex8211 

on DealerRater

17 years ago

these guys are completely liers. 1) first lie they told me that sticker price is invoice price not msrp 2.5) they didnt even give me the discount the car maker was offering to previous year models. 2) they said full auto insurance does not cover theft, so asked me to go with thier extended warranty. 3) they show wrong calculations. 4) they will call a insurance agent who will give insurance for 320$ for one month. 5) they dont treat you well if you dont buy after the discussion complete cheaters. dont believe them what ever ... read more

mbflorentine 

on DealerRater

18 years ago

BEWARE OF ~FUTURE NISSAN~! IN THE ROSEVILLE AUTOMALL IN CALIFORNIA. WE BOTH EXPERIENCED UNPROFESSIONAL AND BITTER TREATMENT WITH THE SERVICE DEPARTMENT WHICH COMPROMISED THE PLEASURE OF OUR NEW XTERRA PURCHASE. WE HAD TRUST THAT THE SERVICE DEPARTMENT COULD HANDLE THE ADDITIONAL $4000 IN OPTIONS. WE WERE WRONG IN EVERY WAY. WE ARE WARNING CUSTOMERS NOT TO GO THERE. MOST SINCERELY ~ BARBARA & MICHAEL FLORENTINE, 

mbflorentine 

on DealerRater

18 years ago

Nissan Consumer Affairs Good hour to you: The following email has been sent, return reciept for the last 2 days with NO responses what so ever. Could the person who pledges to true customer satisfaction assist us in ours. EMAIL: Dear Steve Pleau, Paul Laser , and Brandon Burnsed, Future Nissan, Roseville, California: My wife and I bought a bran spankin new 06' Xterra on New Year's Eve 2006. We called the service dept. on Thursday, to scheduled an appointment for Friday 9am to install the Lo jack, another alarm and Xzilon. My... read more

vricci6 

on DealerRater

19 years ago

I dealt with the Internet Sales Department because I believed it would be the most efficient way to handle getting a new car since I am self employed and don't have the time to run around to various dealerships. I was told that I was approved for a car and could come pick it up the next day. A week and a half later I received a letter stating that Nissan would not accept me for a loan and that I would have to return the car per the Recission provisions of the contract. I was shocked and very angry!! No one ever told me that ... read more

jknowsbetter 

on DealerRater

20 years ago

I was allowed to drive off the lot without the deal being finalized. I was called two days later and told that in order for me to keep the car that I was told I qualified for, I would have to come up with another 500 dollars down. They didn't say one thing about the deal not being finalized. Now, 6 days later, I am returning the car because the service I got from the finance dept. at Future Nissan absolutely SUCKS!!! This is not the first time I have experienced this. I have someone I work with go through the same thing. WHA... read more

arwells 

on DealerRater

20 years ago

The sales reps omitted some payment / trade-in information and i may have to pay quiet a bit more. They apologized but I believe they may have lowered my trade in value to lower my payments tog et us to buy the SUV, only to call us later and ask for more money. Also, I had left some items in my trade-in and have left NUMEROUS messages with several sales / service people but no one will return my calls or belongings. I DO NOT recomend this dealership because I have never been treated so poorly or with such dierespect.